Partnerships Marketing & Operations Manager

Company:

Mercer

Description:

We are seeking a talented individual to join our Strategic Partnerships team at Mercer a Marsh business. This is a hybrid role that has a requirement of working at least three days a week in the office.

The Skills Ecosystem and Alliance Leader is a go-to-market (GTM) strategy and business development leadership role for the Skills category of high-growth solution partners. You will manage a portfolio of partners, identify client needs, and generate pipeline by packaging partner technology with Mercer consulting services. A core focus is enabling consultants with repeatable joint solutions and clear guidance that makes selling easy.

We will count on you to:

• Develop and own the Skills category GTM strategy, staying current on technology trends and translating them into actionable partner plays.

• Manage and grow a portfolio of Skills partners, prioritizing efforts on those with the highest revenue and pipeline potential.

• Generate a pipeline of qualified opportunities by identifying client problems solved through Mercer consulting + partner technology; work pipeline lists with partners and coordinate with Mercer senior sellers.

• Collaborate with internal solution leaders to embed partner solutions into core offerings and methodologies.

• Create and deliver the Skills playbook and enable internal teams on the “what, why, and how” of joint solutions (messaging, positioning, and how to sell).

• Support strategic deals as the joint-solution SME, partnering with sales teams to strengthen partner leverage and improve win outcomes.

What you need to have: 

• Demonstrated experience in partner GTM, strategic alliances, or business development with measurable pipeline and revenue impact.

• Strong ability to manage multiple partner relationships and influence internal stakeholders (consulting, solution leaders, and senior sellers).

• Experience creating joint value propositions that combine technology and consulting services and converting them into repeatable sales plays.

• Strong commercial and operational rigor in pipeline management, prioritization, and performance reporting.

What makes you stand out?

• Deep familiarity with skills/talent technology and trends (e.g., skills intelligence, talent marketplaces, LXP, workforce planning/analytics).

• Experience embedding partner technology into consulting offerings and methodologies to drive scalable adoption.

• Strong enablement capability (developing playbooks, training, and sales assets) that drives field adoption.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.