Description
About ISG Technology
At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades.
Join in on the Success
As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN’s Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings.
But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes!
Job Summary: The Vice President of Sales & Marketing provides inspirational, visionary leadership to the sales and marketing functions to help propel the company to its next stage of growth while meeting or exceeding today’s objectives. This position partners with executives to set the long-term vision and strategy of ISG Technology.
Key Accountabilities:
- LMA
- Sales / Marketing Budget Ownership
- Sales Quota Performance Leadership / Assignment / Measurements
- Marketing Practices for ISG Technology
- Aligned with TCP Quality
- Participate in Client Executive Level
- Strategic Planning
What you bring to the position:
- You are a visionary who can see the big picture and develop and implement strategies and maintain the drive and focus to achieve aggressive expansion goals.
- You have a strong command of both sales and marketing at a senior level, and you play a major analytical role by conducting business, performance, and competitive analyses. You study and evaluate sales results, comparing them against the business targets and metrics to control the success of sales initiatives and develop changes and solutions.
- You exhibit a strong executive presence and sound business judgment. You use data-informed analyses to drive initiatives forward internally with stakeholders from other functional areas of the company.
- You are a team-first leader who leads by example and knows how to have fun in a professional environment.
- You have experience with marketing automation and sales enablement tools and know how to coach a sales professional to utilize the tools to increase conversion rates. You appreciate that while there are different roles between marketing and sales, they operate as a fully integrated team to help our clients through the buyer’s journey.
- You can drive results by working with a sense of urgency and resourcefulness.
- You are a problem solver with strong analytical and quantitative skills, and the ability to use data and analytics to understand and improve performance.
- You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate.
- You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations.
- You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction.
- You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor.
- You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis.
- You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.”
Requirements
You will meet the following educational and work experience requirements:
- Bachelor’s degree in similar or related field required, Master’s degree in business-related field preferred.
- Minimum 10 years of successful experience in a high-level sales and marketing position in a fast-paced and dynamic business environment.
- Technologically savvy and understand sales, marketing, and industry technology.
- Have experience and working competence in computer skills including key company tools and software; spreadsheet software; word processing software; virtual meeting software, email, and communications software
You will follow the ISG Technology Core Values:
Humor & Fun
- We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails.
- We collaborate and value sharing our unique perspectives.
- We’re inclusive and create activities that align with people’s interests and passions.
Resilience
- We pride ourselves in meeting high-pressure challenges
- We never quit and demonstrate the ability to see daunting assignments through … successfully.
Lead by Example
- We demonstrate courage in having crucial (and sometimes “tough”) conversations.
- We are reliable and highly accountable in our use of systems and tools.
Continuous Improvement
- We’re creative thinkers who can adapt to evolving situations.
- We’re humbly confident, know our stuff, are willing to coach and be coached.
- We’re willing to make “healthy” self-sacrifices for the greater good.
“Team First” Initiative
- We are pro-active and stay on top of training and certifications.
- We willingly take on more responsibility if we see a need and can assist.
- We view individual accountabilities as representing the whole team.
