We are looking for a Community and Social Media Manager to build and grow our brand’s online and offline presence. This role is designed for a creative, highly motivated individual who can balance building a strong, engaged community with managing our social media channels. Sixty to seventy percent of your focus will be on building and nurturing our community, while thirty percent will be spent on content creation, posting, and managing social media interactions.
Responsibilities:
- Build, foster, and engage with our community of customers, fans, and advocates across all social media platforms (Instagram, Facebook, TikTok, Twitter, etc.).
- Develop and execute social media campaigns and strategies to engage users and grow brand awareness.
- Work closely with civic groups, schools, educators, and other organizations to create community programs and events that align with our brand values.
- Manage and execute all social media posting, scheduling, and engagement, ensuring content is timely and aligned with the brand’s voice.
- Create and manage affiliate programs, collaborating with influencers and partners to grow the brand’s reach and drive sales.
- Track social media performance and engagement, using analytics to optimize content strategies and campaigns.
- Respond to customer inquiries, comments, and messages across social platforms, building strong relationships with our followers.
- Collaborate with the marketing and creative teams to produce high-quality content, including images, videos, and written posts.
Requirements:
- 3+ years of experience in social media management and community building, preferably for a consumer product brand.
- Strong experience with content creation, social media scheduling tools, and community management platforms.
- Proven ability to build engaged online communities and manage relationships with followers, influencers, and brand advocates.
- Ability to develop and execute social media campaigns that resonate with target audiences.
- Experience working with influencers, affiliate programs, and brand partnerships.
- Excellent communication, writing, and interpersonal skills.
- Highly organized with the ability to juggle multiple tasks in a fast-paced environment.
- Passion for community-building, creating positive experiences for users, and managing online engagement.
If you’re excited about driving community engagement and content creation for a growing brand, we want you to join our team and help us connect with fans and customers in meaningful ways.
