Marketing Production Manager

Pay: $60000 per year - $80000 per year

Location: Liverpool, NY; On-Site

The Marketing Production Manager at American Dining Creations has ownership for the full lifecycle of marketing material development supporting our cafés, markets, and corporate dining accounts nationwide. You are the leader for project intake, production and distribution. This role manages the day-to-day creation, organization, and delivery of digital and physical assets—menus, signage, promotions, sales materials, and more—ensuring accuracy, brand consistency, and operational efficiency. The manager will also perform hands-on production tasks such as printing, binding, file preparation, and inventory management while coordinating closely with internal teams (Sales, Operations, Culinary, HR) as well as external vendors.

Responsibilities

Production Management

• Oversee the production of marketing collateral including menus, station signage, promotional materials, catering guides, presentations, sales decks, and digital content for our locations.
• Perform hands-on production tasks such as printing, cutting, binding, laminating, and assembling materials as needed for unit openings, refreshes, and ongoing promotions.
• Prepare, review, and finalize digital files for print, digital signage, email, and web deployment, ensuring compatibility, formatting accuracy, and brand compliance with American Dining Creations standards.
• Partner with creative, culinary, and content teams to ensure all produced materials meet quality standards, operational needs, and project requirements.
• Manage internal production equipment (printers, binding equipment, cutters, etc.) and coordinate maintenance or service needs.

File & Asset Management

• Maintain organized digital-asset filing systems, naming conventions, and version control for all marketing files related to concepts, accounts, and campaigns.
• Manage file intake, updates, and archival processes to ensure easy retrieval for the marketing team, sales, and field operators.
• Ensure artwork, templates, menu formats, brand standards, and promotional toolkits are properly stored, updated, and shared across the organization.
• Support the team with basic file conversions, resizing, compressing, and formatting for various platforms (print, digital signage, email, web, social, presentations).

Distribution & Deployment

• Coordinate the distribution of printed and digital marketing materials to internal teams, field locations, clients, and partners across the American Dining Creations portfolio.
• Manage shipping logistics, inventory levels, and fulfillment processes for all physical materials, including signage kits, menus, displays, and sales tools.
• Oversee deployment schedules for digital content such as email campaigns, digital menu boards, in-unit screens, and branded content in coordination with the broader marketing team.
• Maintain accurate tracking for production, inventory, and distribution schedules.

Operational & Project Management

• Serve as the central coordinator for day-to-day marketing operations and incoming project requests from sales, operations, HR, and leadership.
• Develop and maintain workflow processes and project management tools to improve team efficiency and responsiveness to field requests.
• Track project timelines, budgets, deliverables, and vendor performance; provide regular status updates and reporting to marketing leadership.
• Troubleshoot production, distribution, or file issues promptly to maintain smooth operational flow and avoid disruptions to unit launches or campaigns.

Continuous Improvement & Reporting

• Monitor production, turnaround times, and distribution performance metrics to identify process-improvement opportunities.
• Collaborate with marketing leadership to refine operational standards, cost efficiencies, and workflow enhancements supporting a growing national portfolio.
• Track production, shipping, and vendor expenses to support budget planning, cost control, and forecasting initiatives.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or equivalent experience.
• 5+ years of experience in marketing production, print production, marketing operations, or project coordination; multi-unit, hospitality, or foodservice experience a plus.
• Hands-on experience with printing, binding, finishing equipment, and file preparation for print and digital.
• Strong organizational and file management skills with excellent attention to detail.
• Familiarity with Adobe Creative Suite or similar design/production platforms (a plus).
• Proficiency in project management tools (e.g., Asana, Monday.com, Trello, or similar).
• Strong communication skills and the ability to collaborate effectively with cross-functional teams including Sales, Operations, Culinary, and HR.
• Ability to manage multiple deadlines in a fast-paced, service-oriented environment.

Key Competencies

• Hands-on production & finishing skills
• File organization & version control
• Operational efficiency & workflow management
• Vendor and stakeholder coordination
• Problem-solving & adaptability
• Detail-oriented execution
• Strong time and project management

About Us

American Food & Vending began vending operations in Ithaca, NY, over eighty years ago and has become one of the largest privately held hospitality service partners in the United States.

As a family-owned boutique company, we have evolved into a dining and catering service provider. In 2012, the second and third family generations expanded nationally by adding our dining division, American Dining Creations.

American Food & Vending and American Dining Creations strongly focus on service, technology, partnerships, and hospitality, which is evident in everything we do. Our national ranking as one of the Top 50 Contract Management Companies highlights our commitment to excellence nationwide. We employ more than 2,000 employees across the country.

We are a company of culinary enthusiasts. Our award-winning chefs constantly explore innovative, creative, and on-trend dining and refreshment solutions. As part of our combined services, we provide café dining, mobile ordering, catering, events, grab-and-go programs, vending and refreshment solutions, advanced micro markets, coffee services, pantry services, water filtration and purification.

American Food & Vending Offers

• Weekly pay
• 401K with company match
• Employee Referral Bonus Program
• Employee Assistance Program
• Some positions may include flexible hours and shifts
• Eligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSA
• Ongoing development and Advancement opportunities

American Food & Vending is an Equal Opportunity Employer.

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