About Lyssn

Lyssn.io, Inc. (Lyssn) is the most advanced and established software platform using AI for the next generation of behavioral healthcare and human services training, assessment, automation and improvement.

Working at Lyssn

We founded Lyssn with a single conviction: Health and well-being is a basic human right, and people who are suffering should have access to the best quality treatments. Our vision is to design clinical, evidence-based technologies (validated through peer reviewed studies) that maximize therapists, counselors, coaches, and caseworkers' ability to help their clients and patients at scale; and we offer a suite of technologies to enhance training, supervision, and quality assurance to do just that!

Our company spans a diverse range of innovative areas including natural language processing, machine learning, psychotherapy research, clinical assessment and behavioral coding, implementation science, project management, software development, UI design, community-based research, and small business development. Nearly all of our founders (Ph.D level psychologists and data scientists) are active in Lyssn's day to day business and you will be working with all of them in this role.

Location

Lyssn is based out of Seattle, WA. The majority of work can be conducted remotely through telecommuting. Travel to in-person Lyssn team meetings is required - approximately 2-3 times a year.

Inclusion is our mission

Our products train providers in acceptance and appreciation of cultural, socioeconomic, gender, religious, neuro and other core aspects of diversity. To create products that serve people from all walks of life, we need to include everyone. Therefore, we hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for psychotherapy and human services, we welcome you to join the Lyssn team.

Job Type / Schedule

Lyssn is looking for an individual with a solid background in marketing and sales support to be a marketing coordinator, working as part of the overall marketing team and aligned with Lyssn sales. The individual will work across conference/event support, social media and other content development, and product marketing. The goal of this position will be to enhance Lyssn's visibility in the marketplace and, critically, to help drive and cement sales leads at the top and in the middle of the sales funnel.

Lyssn is looking for an individual with a background in coordinating marketing and conference logistics, supporting sales and product teams in the development of messaging and materials, and creating B2B social media and other content with appropriate oversight.

This position will report directly to the Lyssn Marketing Manager, and will also have day-to-day engagement with sales and product teams.

Core success metrics for this position are 1) conference lead generation performance; 2) sales team satisfaction; and 3) social media performance.

Successful applicants will have a strong interest in healthcare and/or human services, and ideally have demonstrated commitment to improving the world of mental healthcare in particular.

This is a full time 40 hour per week remote position with flexible schedule.

Essential Functions

The Marketing Coordinator will:

Conference/event support:
- Work directly with Marketing Communications Manager and in coordination with relevant sales team members to manage all conference tasks
- Support all webinar initiatives & tasks
- Execute on practical tasks such as email scheduling, shipping logistics, and printing.
Marketing Operations:
- Ensure that all campaigns and lists are up to date in our CRM
- Take time to clean up data from years past
Market Research:
- Help the team stay up to date on market & competitive research
- Own and pitch new strategies of communication for our target markets
Product Marketing Support:
- Assist with the marketing project management across training/imp/customer comms for all new products
- Compile new product information from all team members to inform marketing campaign
Develop and Manage Content:
- Social media community management, primarily on LinkedIn
- Assist with drafting / creating our social calendar each month
- Creating social graphics for us in Canva
- Assisting in interviewing / writing content for our blog

In addition to specified tasks, this position will have the opportunity to define additional growth areas that both contribute to Lyssn's sales and marketing goals and provide for professional development and the opportunity to develop new skills.

Requirements

Candidates are required to demonstrate the following skills/experience:

Project management, including demonstrated ability to coordinate development, delivery, set-up, and retrieval of collateral, conference, and other assets in a process that cuts across marketing and sales departments
Experience in a fast-paced startup or startup-like environment, where significant autonomy combines with an expectation of good judgment and collaboration is the norm
Experience working in Hubspot for marketing is a plus
General content development, including both copy and basic design competency (Canva preferred), interviewing, and web/SEO content
Some experience with external agencies preferred
Social media marketing, particularly LinkedIn and YouTube, including content development, calendar management, and reporting/analytics

Demonstrated success driving improved sales leads and social media metrics will be prioritized in the selection process.

Benefits

Insurance
- Medical (Premera Blue Cross)
- Dental (Delta Dental)
- Vision (VSP Vision Care)
- Life/AD&D (Unum)
Excepted Benefit Health Reimbursement Arrangement (EBHRA)
Employee assistance program
401(k) retirement plan with an Employer Match program
Paid Leave: vacation, sick, holiday, bereavement, parental leave, jury duty
Corporate matching charitable giving program
Internet and Home Office Stipend
Additional benefits may be discussed during the hiring process

Compensation

The target total compensation for this position is $55,000 - $65,000. New Lyssn employees are granted stock options (subject to board approval).

Equal Opportunity

Lyssn is an Equal Opportunity Employer committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to fair employment practices regarding citizenship.

Lyssn

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