Support Center - Irving

The Brand Marketing Specialist is responsible for ensuring the successful execution of omnichannel marketing programs that support the brand strategy for select categories and customer cohorts, ultimately driving awareness, consideration, and conversion. This Team Member will report to the Manager, Brand Marketing and will work closely with cross-functional partners in Merchandising, Analytics & Insights, CRM, Paid Media, and Store Operations, as well as with Vendor partners, to ensure timely program success.

The ideal candidate will be a creative and strategic thinker with a passion for brand marketing and a strong understanding of consumer behavior. They will also have strong project management and data-driven problem-solving skills, experience developing trend-right and relevant marketing content, and a demonstrated ability to analyze data and distill meaningful insights and next-step actions from the learnings.

Team Members who succeed in this role are:
• Great with personal time management; comfortable juggling multiple projects and timelines at
once and able to prioritize work to ensure deadlines are met.
• Good collaborators and communicators with strong written, oral, and visual presentation skills.
• “Big picture” strategic thinkers coupled with the ability to manage tactical, detailed work.
• Team players who are equally comfortable working in groups or independently.
• Self-starters who are natural go-getters and love getting things done;

If you are a creative and driven individual with a passion for brand marketing, we encourage you to apply for this exciting opportunity to join our team.

Major Activities

Strategic Agility:

Help to maintain brand positioning and standards across all assets and integrations.
Brainstorm with the team to create engaging content to drive brand awareness and engagement.
Assist the Brand Marketing Manager with the development and execution of strategic creative and messaging briefs for select brand programs – helping to define brand objectives, program objectives, assignments, and key metrics.
Collaborate with cross-functional teams to ensure brand consistency across all channels and provide strategic direction for program representation in-store signage, TV, radio, video, paid and organic social content, owned channels, site, app, and more.
Maintain a strong eye on competition in the arts & crafts industry and best practices in the retail space to ensure Michaels remains competitive.

Tactical Execution:

Partner with Merchandising to identify and compile big buys, seasonal trends, newness, innovation, and key product attributes.
Partner with Analytics & Insights team to gather key consumer insights to inform future marketing decisions; create test and learn and data-gathering strategies.
Monitor marketing channel owners, vendor partners, and others whose work is critical to campaign success to ensure expected deliverables are on track.
Proof assets and provide informed, actionable feedback to guide creative revisions.
Compile project inspiration, track project SKUs, and edit project instructions.
Identify products for use in programs, projects, and imagery. Gather, catalog, and ensure timely delivery of the product to the correct partners.
Schedule and conduct meetings with key partners and vendors as needed.
Maintain brand-level messaging calendar and assist with dissemination.
Generate content for and implement email messaging for categories and stories.
Work with internal and external partners to gather and analyze campaign results and performance metrics.
Assist with the preparation of presentations designed to inform or update partners about programs, plans, creative, campaign results, insights, future work, and opportunities.

Other:

Assist Brand Marketing Managers and Directors with stretch assignments as needed.
Provide assistance in the development and execution of other marketing tactics, including classes, events, contests and sweepstakes, giveaways, Michaels loyalty program integrations, partnerships, and sponsorships.
Assist in the planning and execution of external events and activations to promote the brand.
Assist in the fulfillment of local marketing and gift card requests.

Other duties as assigned

Minimum Knowledge/Skills/Abilities

Minimum Education

Bachelor’s degree
Business, Communications, Marketing, Advertising, or related field

Minimum Special Certifications or technical skills

Working knowledge of Microsoft Office applications

Minimum Type of experience the job requires

2-3 years of marketing experience
Retail marketing or Agency account experience a plus

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Prior retail marketing experience or agency background preferred

Physical Requirements

Able to lift up to 40 lbs.

Work Environment

Must be available to work in person at our Irving, TX offices

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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