About enso:
enso is committed to helping small businesses compete with larger companies by providing an all-in-one marketing solution powered by AI. Our platform simplifies the marketing journey by automating the creation and execution of campaigns, from social media to SEO, enabling small businesses to grow efficiently. As an innovative company backed by forward-thinking investors, we are on a mission to empower small businesses and revolutionize the marketing industry.
Description
We are seeking an energetic and driven Sales Representative (Marketing Expert) for a full-time position on our team. In this role, you'll be responsible for driving sales through both upselling to existing customers and acquiring new clients from our marketing pipeline. Your knowledge of the marketing space, specifically for small businesses, will be key in helping grow our customer base and increase revenue. This position is essential to our company's growth as you help expand and maintain strong customer relationships.
Key Responsibilities:
- Customer Engagement and Upselling: Engage with our existing customer base to identify upsell opportunities to upgrade their services.
- Lead Conversion: Connect with leads who book calls through our website's "Book a Call with an Expert" feature. Understand their business needs and challenges, and convince them of the value in choosing our suite of services to grow their customer base.
- Customer Education: Educate customers and potential clients about the benefits of bots and automation tools in simple, non-technical terms.
- Service Integration Demonstration: Demonstrate how our services can work together to enhance their business operations and efficiency.
- High-Volume Communication: Spend approximately 6 hours daily on phone calls with customers and prospects, maintaining a high level of engagement.
- CRM Utilization: Utilize our CRM system to track interactions, manage the sales pipeline, and ensure accurate customer data for effective follow-up and reporting.
- Strategic Collaboration: Work closely with management to refine sales strategies and approaches.
- Market Feedback and Insights: Provide insights on customer feedback and market trends to improve our offerings and inform future product development.
Qualifications
- Experience: Minimum of 3 years in sales with a background in marketing, selling to non-technical small businesses, with a proven track record of achieving and exceeding sales targets
- Skills: Exceptional persuasion and negotiation abilities and the ability to effectively explain technical products to non-technical audiences.
Strong understanding of sales techniques and customer psychology.
- Attributes: Highly motivated, competitive, and goal-oriented, with excellent communication and interpersonal skills and the ability to build and maintain strong customer relationships.
- Availability: Must have immediate availability and ability to work full-time during US business hours.
Preferred Qualifications
- Experience working in early-stage startups or fast-paced environments.
- Familiarity with bots, AI agents, and workflow automation.
- Background in upselling and cross-selling strategies.
- Knowledge of marketing strategies for small businesses.
Why Join enso?
- Impact: Be part of a mission-driven company transforming how small businesses compete.
- Ownership: Enjoy high levels of autonomy and responsibility from day one, with significant growth opportunities.
- Innovation: Work in an innovative and creative environment where your ideas are valued and actioned.
- Support: Join a supportive team with backing from industry-leading investors.