Put the care into your career and join our Customer Service Team here in Dublin City Centre!
We’re recruiting Customer Service Representatives to join us on a full-time permanent basis.
You’ll find a quick video here to show you how the recruitment process works with us, click here Candidate Recruitment process with AXA
Full time roles are 36.5 hours per week, and we have rotating schedules which allow you to achieve a great work/life balance, working between the hours of 8:00am to 6:00pm from Monday to Friday, 10:00am to 2:00pm on Saturdays, excluding Bank Holidays. You will know well in advance the schedule you will be working each week, so you can plan around your hours.
You’ll work as part of our telephone-based Customer team in our Dublin City Centre building, with our own restaurant, yoga room, wellness rooms and funky collaboration spaces!
AXA offers you on target earnings of up to with competitive base salary plus excellent benefits, a performance related bonus, flexible shift pattern and salary increases on company funded insurance qualifications.
You’ll receive a comprehensive induction and benefit from a structured training programme with one of our specialist Trainers, which will give you all the training and support you need to become a confident and skilled Representative, including continual development of your technical knowledge and interpersonal skills.
About the Person
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No experience required, all we ask for is great customer service skills as customers are at the heart of what we do and if you're as passionate about helping customers as we are, you’re already one step closer.
- Friendly tone & good communication skills
- Competent use of the English language understanding, verbal and written to support complex insurance conversations
- Resilience and persistence to meet sales targets
- Computer literate, with the ability to effectively learn the navigation of multiple systems.
- Minimum Leaving certificate qualification or education equivalent
We are an equal opportunities employer and welcome applications from all suitably qualified persons from across all backgrounds.
As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom.
This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.
