Title: Event Coordinator
Direct Report: Vice President of Operations, Florida
Report to Overall: Senior Vice President, Global Operations
Location: Orlando, FL
Company Description:
CSI-DMC has been a leading destination management company located throughout the United States with global reach for over 35 years. We are at the forefront of the hospitality industry planning high touch events for major corporations and third-party travel companies. We provide the highest level of client service, industry knowledge, logistical expertise, and creative input to drive great experiences, large and small, that are memorable and well planned.
Position Description
The Event Coordinator is a highly motivated college graduate or someone with equivalent experience, who has exceptional organizational skills and who thrives working as part of an Event Management team. The Event Coordinator will assist Account Executives and Event Managers with planning and execution of events, in addition to fulfilling ad-hoc tasks where necessary. As a CSI employee and team member, it is required to understand the company vision, values and culture, to appreciate supervisors’ and senior managers’ guidance, and to respect and support colleagues. Event Coordinator to be based in Orlando, this is a Hybrid position, requiring typically 3-4 day in office or on site per week, located in Orlando, FL.
Core Responsibilities:
- Understand event cycles and support Account Executives and Event Managers in: venue management, production coordination, transportation & staffing, vendor management, site inspections, and creative design and implementation.
- Work weekends and evenings as needed.
- Coordinate program staffing with program Event Managers
- Record and communicate any feedback on hired IC staff by Event Managers
- Plan and operate programs as assigned.
- Be available as 24/7 contact for clients during programs.
- Attend or help coordinate site visits, walkthroughs, and other relevant activities for programs.
- Participate in the discovery of new vendors.
- Develop and maintain communications in a cooperative and professional manner with all levels of staff, vendors, industry partners and clients.
- Take active participation in site visits with Sales team and clients where applicable.
- Self-educate or partake in CSI training opportunities.
- Adhere to all financial deadlines.
- Maintain staffing files in an organized and up-to-date manner using Salesforce or any other software introduced.
- Ensure timely billing for transportation and staffing and accuracy of profit and loss statements for assigned programs.
- Attend all scheduled company meetings.
- When designated, work closely with other CSI employees on traveling projects.
- Operate remotely from home when not onsite, traveling or required to be in-office.
- Be prepared to travel across the U.S. to operate programs as required (less than 10%).
- Be aware of and abide by company policies on employee manual and company memos.
- Other tasks as assigned or as the position evolves
Requirements:
- A bachelor's degree from an accredited college or university is preferred, but may be substituted with equivalent work experiences
- Entry level position with minimum 2 years of coordination experience preferred.
- Well-developed written and verbal communication skills
- Ability to compose grammatically correct emails to the client and others
- The ability to listen closely and articulate confidently in meetings where decision makers and their teams may be present
- Strong organizing and time management skills
- Outstanding customer service skills
- Excellent work ethics
- Proactive approach to completing tasks
- The demonstrated ability to multi-task and prioritize competing work needs
- Able to work autonomously yet collaborate as part of a team on workflows
- Proficiency in Microsoft office products, especially Excel, to maintain estimated profit and/or enhance revenue
- Adaptability to Salesforce and other new software introduced at CSI.
- Must be able to lift and carry approximately 50 lbs.
- Must be able to drive to work and to event venues
- Must be able to work on feet 12-14 hours a day on site
- Must be eligible to travel domestically and internationally
Benefits Include:
- Base salary compensation
- Bonus/Incentive based on performance
- Company provided Computer and Cell Phone
- Health, Dental and Vision Plan paid by employee with a contribution from Employer
- Employer paid Life Insurance, AD&D, STI and LTI
- Paid Holidays
- Paid Personal Days
- Paid Volunteer time
Work Authorization:
Must be authorized to work in the United States without Visa support
Please Note: This job description is intended as a general summary of the position; however, the individual will be expected to perform any functions or responsibilities that may be assigned from time to time. The functions and responsibilities of the position may change over time, in special circumstances, or on an individual basis. This job description is not intended to limit or otherwise affect the work to be performed or assigned.
CSI DMC is an equal opportunity employer and does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to building a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity in perspectives, backgrounds, and experiences enriches our organization and drives innovation. We are committed to equity and fairness in hiring, promotion, and professional development opportunities.
