Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Role
Join our TikTok-PGC team and play a vital role in empowering creators around the world! As a Creator Growth Operations, you'll focus on enhancing the experience of professional content creators (PGC) on our platform, driving creativity and innovation in the short video space. If you’re passionate about content, have an eye for trends, and enjoy building global connections, this role is for you.
Key Responsibilities
1. Empower Creators: Lead the onboarding, engagement, and support of a sub-cohort of PGC creators, ensuring they thrive on our platform. Tasks include identifying potential creators, building relationships, and increasing high-quality content submissions.
2. Solve Challenges: Analyze creator needs and pain points using qualitative and quantitative insights. Work with cross-functional teams to enhance the creator journey (tools, reviews, traffic) and implement tailored solutions.
3. Shape the Ecosystem: Plan and execute product features suited to creators’ needs. Collaborate with regional teams to ensure smooth execution, provide actionable feedback, and support creators through innovative tools and resources.
Qualifications
Minimum Qualifications
1. Fluent in English and Chinese, with the ability to navigate a global, English-speaking work environment.
2. Bachelor’s degree or higher, with a strong passion for content creation and a deep understanding of creators’ needs. Previous experience in creator/content/event operations is highly preferred.
3. Exceptional communication, collaboration, and project management skills; a goal-driven, self-motivated attitude.
4. Resilient and adaptable to fast-paced work environments, with high standards and a proactive mindset.
Preferred Qualifications
1. Bonus points for being a content creator yourself or a frequent user of international content platforms.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $88000 - $248400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
