New York City Employee Retirement System (NYCERS) is seeking Communications Specialist

Job Description:

NYCERS is looking for a detail-oriented and skilled professional to support the Communications Division in achieving its goals. This division is responsible for crafting and executing NYCERS' communication strategy, creating engaging content for internal and external stakeholders, and managing the public and secure websites as well as the agency's intranet. The role involves collaborating with division leaders and the Organizational Change Management team on the Legacy Replacement Project (LRP), a multi-year initiative aimed at transforming NYCERS' services and operations. The candidate will help develop and implement a comprehensive, people-focused communication strategy that informs and prepares internal staff for changes, keeps the Board of Trustees updated on project milestones, and enhances client engagement with the NYCERS self-service portal. The ideal candidate will have experience in creating thoughtful, strategic communications, be an excellent writer, and work well independently and collaboratively.

Responsibilities include, but are not limited to:

Working collaboratively to develop and/or review the LRP communications strategy and contributing ideas to ensure the strategy meets the Organizational Change Management work stream goals.
Developing content for, reviewing and editing communications plans, to ensure that a multi-channel approach is used, and that emails, meeting materials, posters, videos, handouts, etc. resonate with their intended audience.

Mandatory Skills/Experience:

Demonstrated experience developing and implementing thoughtful, people-centered communications and high-quality communication plans
Exceptional author, writer, content developer and editor who can tailor messages to different audiences, and can deliver high quality, error-free communications and artifacts
Organized project manager, who is responsive to deadlines, able to think strategically and independently about their work in the context of other agency and division initiatives
Able to convey strategy and ideas in a manner that invites feedback
Meticulous, strong attention to detail

Desirable Skills/Requirements:

Experience developing web/digital content

Special Requirements:

Three (3) references are required for each candidate.
Two (2) writing samples are required for each candidate. Writing samples can either be a link to an online work portfolio OR any two of the following:
A communication plan that the candidate developed
A client letter or email announcing the launch of a new product or initiative
An internal letter or email communicating a project delay

Work Location: Work onsite in NYCERS' Brooklyn office one day per week.

Scheduled Work Hours:

8:00 am -4:45 pm
8:30 am -5:15 pm
8:30 am -5:30 PM

Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.

Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.

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