Head of Marketing Operations Remote

Bed Bath & Beyond is a community that upholds a culture of understanding acceptance and respect. Living by this ethos is essential to the success of our business.

Marketing: Operations & Ways of Working ~ Build and maintain the Retail Group marketing operating cadence: campaign kickoffs creative reviews channel sync-ups and post-mortems. ~ Establish and steward project management standards workflow tools and reporting that scale across the marketing organizations internal agency model. ~ Own the Retail Group integrated marketing budget tracking spend across channels and agencies against plan and identifying opportunities to reinvest into whats working. ~ Oversee vendor and agency relationships holding partners accountable for creative quality timelines and ROI.

Own the end-to-end Retail Group marketing calendar aligning brand campaigns promotional moments and always-on activity across paid owned and earned channels. ~ Translate brand and merchandising priorities into fully integrated go-to-market plans with clear briefs timelines owners and success metrics. ~ Partner with Creative Media and CRM leads so every campaign lands as one cohesive customer experience not a set of disconnected channel executions. ~ Lead post-campaign analysis and reporting turning performance data into sharper briefs and better decisions for the next cycle.

Serve as the primary connective tissue between the Creative Agency Media Agency and CRM teams keeping work moving without relying on formal authority. ~ Partner with Merchandising Ecommerce Store Operations and Finance to align campaigns with Retail Group business priorities and inventory realities. ~ Represent the Retail Group marketing point of view in cross-functional planning and leadership meetings.

Brand

Stewardship & Performance ~ Safeguard brand consistency and voice across every channel and every banner in the Retail Group portfolio. ~ Champion a test-and-learn culture using data to continuously improve conversion engagement and channel efficiency. ~ Bring an outside-in view of the competitive and retail marketing landscape surfacing trends and opportunities worth pursuing. ~ Prepare executive-ready materials and readouts on campaign performance budget and marketing operations for the Chief Marketing Officer and senior leadership. This position requires you to sit stand and perform general office functions. It is our policy to provide equal employment opportunity for all applicants and associates.

This policy includes our commitment to ensure that all employment decisions are made without regard to race color religion gender national origin disability pregnancy veteran status (including Vietnam era veterans) age sexual orientation gender identity or any other non-job-related characteristic protected by law.