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VP Integrated Marketing, Americas
Genesys
VP, Integrated Marketing, Americas
Reports to: SVP, Demand Generation
Location: United States
Role overview
The VP, Integrated Marketing - Americas is the regional revenue marketing executive accountable for owning and driving total pipeline creation and conversion into bookings across North America and LATAM. This leader directs an integrated, account-first go-to-market model — including Account-Based Engagement (ABE), Marketing Engaged pipeline, and BDR-generated pipeline — to accelerate pipeline progression, improve conversion rates, and deliver predictable bookings performance.
The role manages a 70-person revenue marketing organization (25 marketing professionals and 45 BDRs/managers), leads a centralized Demand Hub in Raleigh/Durham, and partners closely with Americas Sales leadership and global Centers of Excellence (Digital, Campaigns, Product Marketing, Brand, Operations, Partners) to design and execute a signal-driven, AI-augmented GTM strategy tailored to the Americas.
This position prioritizes Enterprise growth while scaling Commercial, Mid-Market, and SMB segments and is a primary marketing counterpart to the Americas Sales leadership team.
Key responsibilities
Pipeline & bookings ownership
- Own total pipeline creation and deliver measurable contribution to regional bookings targets across Enterprise, Commercial, Mid-Market, and SMB segments.
- Set and own Account-Based Engagement targets by segment and sub-region aligned to bookings goals.
- Drive Marketing Engaged pipeline and BDR-generated pipeline contribution and improve pipeline mix, velocity, stage progression, and win rates to increase pipeline-to-bookings conversion.
- Participate in weekly forecast alignment with Sales leadership and lead joint quarterly business reviews (QBRs) to assess pipeline health and optimize bookings outcomes.
- Establish clear accountability and reporting for total pipeline created, conversion efficiency, and segment-level bookings performance.
Account-Based Engagement (ABE) & enterprise acceleration
- Lead the region’s execution of a fully operationalized account-based engagement strategy focused on account-level engagement and buying-group activation.
- Partner with Sales leadership to prioritize target accounts using ICP tiering and intent signals (e.g., 6Sense), and coordinate account-level engagement across digital, field, partner, and BDR motions.
- Design tiered ABM programs (1:1, 1: few, and scaled programs) with Enterprise as the top regional priority and own marketing orchestration for strategic priority accounts.
- Align Americas account plans with global account strategies to ensure consistent messaging, executive engagement, and cross-region investment.
Integrated marketing leadership (25 marketing professionals)
- Lead a cross-regional integrated marketing team (field, campaign, digital, partner) to build full-funnel programs that drive pipeline and bookings.
- Develop and execute account- and segment-tailored, full-funnel plans aligned to quarterly and annual pipeline and bookings objectives.
- Ensure coordinated orchestration across digital campaigns, events, content, partner programs, and BDR activation, while influencing global campaign strategy based on Americas performance insights.
BDR leadership & account activation (45 BDRs)
- Lead and scale a high-performance BDR organization aligned to the Americas ABE strategy, owning BDR-generated pipeline and influence on bookings.
- Improve productivity across account follow-up, meeting conversion, opportunity creation, and pipeline quality through coaching, process optimization, and performance metrics.
- Align Marketing and BDR activation, integrating digital engagement with Salesloft cadences and signal-based outreach; leverage automation and AI-enabled tools to augment productivity and personalization at scale.
Demand Hub leadership (Raleigh/Durham)
- Oversee and scale a centralized Demand Hub as the operational engine for campaign execution, account engagement, and pipeline acceleration across the Americas.
- Standardize campaign deployment, account nurturing, and operational workflows to drive efficiency, scalability, and performance transparency.
- Identify and implement emerging AI capabilities to enhance targeting, segmentation, content generation, and performance optimization.
Sales & partner alignment
- Serve as the primary marketing counterpart to Americas Sales leadership; collaborate on named account strategy, joint account planning, and bookings commit processes.
- Drive partner-sourced and partner-influenced pipeline contributing to bookings performance and ensure marketing investment aligns to segment-level pipeline growth priorities.
Performance monitoring & optimization
- Monitor and report on KPIs including: total pipeline created, account engagement and progression, Marketing Engaged pipeline, BDR-generated pipeline, pipeline velocity, win rates, and pipeline-to-bookings conversion.
- Leverage Salesforce, Eloqua (or equivalent), 6Sense, Tableau, and Salesloft to create performance transparency and accountability.
- Use advanced forecasting, modeling, and attribution to optimize investment allocation and maximize bookings impact; champion AI-driven analytics and automation for predictive forecasting, targeting accuracy, and campaign efficiency.
Key qualifications
- 15+ years of B2B Cloud/SaaS enterprise application marketing experience with demonstrable ownership of regional pipeline creation and bookings influence.
- Proven experience operating within Account-Based Engagement (ABE)/ABM-driven models and coordinating account-level activation with BDR teams.
- Demonstrated ability to lead large, geographically dispersed teams (70+), including marketing professionals and BDR organizations.
- Experience partnering directly with regional Sales leadership on forecast alignment and bookings accountability.
- Strong quantitative skills in budgeting, forecasting, and performance modeling with a clear focus on pipeline-to-bookings conversion.
- Proficiency with Salesforce, Eloqua (or equivalent), Tableau, Salesloft, and intent platforms such as 6Sense.
- Experience across North America and LATAM, including multi-language campaigns, localization, and regional compliance considerations.
- Track record managing strategic global accounts that require cross-region coordination and executive engagement.
- Demonstrated experience implementing automation and AI-driven marketing or sales enablement technologies to scale performance.
Preferred qualifications
- Prior experience marketing Contact Center, CX, Helpdesk, or Telecom solutions.
- Experience establishing or scaling centralized demand operations or shared services (Demand Hub).
- Strong change-leadership skills with experience driving cultural and process shifts to support an Account-Based, bookings-first model.
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Compensation
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$217,400.00 - $382,200.00
Benefits
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
Click to view a summary overview of our Benefits.
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