Sales Operations Coordinator

Description

We are seeking a highly organized and proactive Sales Coordinator to support our sales team and ensure seamless operations. In this role, you will handle key administrative tasks, coordinate vehicle deliveries, and assist with inventory management, enabling our Sales Executives to focus on delivering exceptional service to our customers. If you thrive in a fast-paced environment and enjoy problem-solving, we’d love to hear from you!

Company Culture and Environment

We offer a supportive and inclusive work environment where employees are valued and recognized. Team collaboration and customer satisfaction are at the forefront of our operational ethos.

Career Growth and Development Opportunities

Joining our team provides opportunities to develop your skills and advance your career within a dynamic and growing organization.

Detailed Benefits and Perks

Our benefits package includes

• Medical and Dental Plans
• Paid Holidays, Vacation, and Sick/Personal Time
• 401(k) Plan with Employer Matching
• Employer-Paid Life Insurance
• Gym Reimbursement Program

Compensation and Benefits

We offer a competitive salary commensurate with experience, along with a comprehensive benefits package to support our employees’ well-being and work-life balance.

Why you should apply for this position today

This position offers a unique opportunity to play a critical role in a thriving sales team while enjoying a supportive and inclusive environment. Join us and be part of a team that values collaboration, efficiency, and customer satisfaction!

Skills

• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Excellent communication skills for effective collaboration with internal teams and customers
• Experience using Salesforce or similar CRM software (preferred, but not required)
• Knowledge of vehicle registration and financing processes is a plus

Responsibilities

• Coordinate vehicle deliveries as soon as a deposit is received to streamline the sales process
• Create and maintain both physical and digital sales files upon receiving a deposit or purchase order
• Enter sales and vehicle documentation into Salesforce to keep records accurate and up to date
• Manage MSO’s (Manufacturer’s Statement of Origin) and conduct floor plan audits
• Track factory build dates, update changes in Salesforce, and communicate updates to Sales Executives and customers
• Contact customers one month before vehicle arrival to begin the delivery process, ensuring a smooth and efficient experience
• Coordinate registration, financing, pre-delivery inspection (PDI), and payments, keeping Sales Executives informed throughout the process
• Finalize paperwork with the corporate office, including registrations (retail and warranty), purchase order reconciliation, vendor payments, and other administrative duties
• Prepare and process DMV paperwork to facilitate timely vehicle registration
• Work closely with the service department and external vendors to coordinate vehicle readiness and delivery
• Provide administrative support to the sales department, including generating reports and handling ad hoc tasks
• Manage inventory updates in Salesforce, including tracking arrival dates, body vendor estimated times of arrival (ETAs), and location changes
• Answer and route incoming sales calls to the appropriate Sales Executive, ensuring prompt customer service

Qualifications

• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Excellent communication skills to effectively collaborate with internal teams and customers
• Experience using Salesforce or similar CRM software (preferred, but not required)
• Knowledge of vehicle registration and financing processes is a plus

Education Requirements

High school diploma or equivalent required; bachelor’s degree preferred.

Education Requirements Credential Category

High School Diploma, Bachelor’s Degree preferred.

Experience Requirements

Previous experience in sales support, administrative roles, or related fields is preferred.

Why work in Queens County, NY

Queens County offers a vibrant community with diverse cultural offerings, excellent dining options, and convenient access to New York City. It is a great place to work and live, providing a rich urban experience combined with a sense of community.