Summary:

The Creative Manager will lead and oversee a team of designers while also being hands-on in the creation and execution of innovative designs. This role requires a strong ability to conceptualize and deliver creative assets, from initial idea to final execution, while ensuring high-quality, on-brand designs. The ideal candidate will balance leadership and creativity, guiding a team while maintaining a hands-on approach to design projects across multiple platforms. This is primarily a desk/office environment job role but will require visits to casino-resort and tavern properties occasionally for site visits, photo shoots, and other business and creative needs.

Essential Functions and Responsibilities:

Create and design material in line with property and corporate expectations, for multiple casino-resort properties and 70+ taverns
Produce and/or supervise the production of advertising and collateral materials for various properties with differing brand standards
Oversee and review final deliverables from designers and production artists, including copy, ensuring designs and elements are consistent with campaigns, demographics and brand standards
Work in high-volume department managing multiple projects at the same time while maintaining a positive work environment
Supervise, support, and develop a team of graphic and multimedia designers, providing guidance, feedback, and fostering a collaborative, innovative work environment
Manage the end-to-end design process, from initial concept to final deliverables, ensuring projects are completed on time, within scope, and at high quality
Review and critique designs to maintain high creative standards and ensure alignment with the creative vision and brand guidelines
Maintain and enforce brand standards across all creative outputs, ensuring consistency in visual identity across platforms and touchpoints
Participate in the process of concepting creative in all mediums when required, including professional communications with other Golden Entertainment departments, and internal Account Coordination, Production and Property Marketing teams
Plan, allocate resources, and manage timelines and budgets, balancing creative priorities with operational requirements
Identify opportunities to streamline design workflows, improve collaboration, and enhance the creative process for greater efficiency and quality
Ensure compliance with all applicable gaming laws and company internal controls, training, policies and procedures, including Title 31 and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned

Qualifications

7+ years creative design experience with at least 2 years in a supervisory capacity
Demonstrated problem solving abilities with creative, out of the box solutions
Experience analyzing processes and procedures and developing corrections and/or new SOPs to make area of review more efficient and effective
Thorough understanding and applied skills within the advertising industry and marketing principles, including traditional media, emerging media, LED signage, photography, videography, social media, etc.
Well-honed leadership skills to make department management decisions and elevate decisions to senior leadership when needed
Demonstrate excellent grammar, spelling, proofreading and punctuation skills and knowledge with a keen attention to detail in all written communications.
Previous experience managing multiple brand standards at the same time preferred
Proven experience providing high level of guest service, including service and communications with and to internal stakeholders and external vendors
Highly skilled experience in Adobe Illustrator, Figma, Photoshop, or similar design platform required
Experience working in project management system required (e.g., Workfront, Workamajig, or similar)
Experience working within and administering asset management systems, internal servers, and other creative management systems
Ability to access and input information using a moderately complex computer system
At least 21 Years of Age
High School Diploma or Equivalent required
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States

Work Cards

None

Physical Requirements

Occasionally push/pull up to 35lbs.
Occasionally and/or carry up to 35lbs. at floor, knee, waist, and chest levels
Occasionally Squat, kneel, reach, bend, twist
Frequently sit and work at a desk or computer
Frequently standing and walking
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

Indoor office environment
Occasionally subject to conditions that include:
Smoke
Noise
Bright flashing lights
Extreme Heights

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Golden Entertainment, Inc.

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Creative Manager