CRM Marketing Manager

Job Description

On a day-to-day basis, this role will support the planning and execution of CRM marketing initiatives focused on upgrade and upsell campaigns. Helping translate strategy into customer-facing communications across channels such as email, direct mail, billing statements, and digital touchpoints. The Marketing Manager will write and manage creative briefs, partner closely with internal PMs, creative, digital, analytics, and operations teams, and coordinate with external agencies to ensure campaigns are delivered on time and on brief. They will maintain integrated campaign calendars, manage timelines and dependencies, support QA and message consistency, and act as a key marketing partner to help fill the gap between product and marketing with a strong CRM and lifecycle lens. This role is a 6-month ongoing contract and pays $52-$56hr.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 5–8+ years of hands‑on experience in CRM Marketing
• Proven experience executing multi‑channel CRM campaigns, including email, direct mail, digital, and triggered communications
• Strong background translating marketing strategy into clear execution plans and deliverables

Experience writing clear creative briefs and partnering with external agencies and vendors to bring campaigns to life.

• Strong project management skills with high attention to detail and follow‑through
• Excellent written and verbal communication skills, with the ability to align and influence stakeholders

Comfortable working in fast‑paced, matrixed, enterprise environments