Operations and Marketing Coordinator

Company Description

The Michigan Golf Course Association (MGCA) represents golf course owners and operators across the state of Michigan. Dedicated to supporting the golf industry, MGCA focuses on advocacy, education, and promotion to protect and enhance the interests of its members. The organization plays a vital role in strengthening the golf community and advancing its impact on Michigan's economy and recreation. MGCA is committed to providing resources and opportunities that support the success and growth of the golf industry.

Why Work at MGCA?

At MGCA, you’ll be part of a small, collaborative team supporting Michigan’s golf industry and its member courses across the state. This role offers meaningful work, variety in day-to-day responsibilities, and the opportunity to contribute during a period of organizational growth. MGCA values professionalism, teamwork, and flexibility—and provides an environment where your organizational skills and initiative truly make an impact.

Position Overview

The Michigan Golf Course Association (MGCA) is seeking a detail-oriented Operations and Marketing Coordinator to support day-to-day administrative, operational, marketing, and event-related functions. In this role, the Operations and Marketing Coordinator will assist with implementing marketing and communications activities while helping ensure the association operates efficiently and delivers high-quality service to MGCA members.

This position is ideal for an organized, proactive professional who enjoys supporting a small team, managing multiple priorities, and contributing to a growing association environment.

Key Responsibilities

• Support daily operations and administrative functions across the association
• Maintain accurate member, event, and payment records using the Association Management System (AMS)
• Serve as a professional point of contact for members via phone and email
• Process checks and credit card payments; prepare bank deposits
• Enter and reconcile transactions in QuickBooks Online
• Assist with board and association meeting preparation; take meeting minutes as needed
• Support planning and execution of MGCA events, including on-site event support
• Perform general office duties including mailings, ordering supplies, filing, and light office organization
• Assist with additional administrative and operational projects as assigned

Marketing & Communications Support

• Assist in the development and execution of marketing campaigns across digital, print, and email channels
• Coordinate content for websites, email newsletters, blogs, and social media platforms
• Maintain marketing calendars and ensure deadlines are met
• Support brand consistency across all communications and materials

Digital & Content Marketing

• Draft, edit, and schedule content for email campaigns and social media
• Update website content and assist with basic SEO best practices
• Track and report on marketing performance metrics (email open rates, website traffic, engagement, etc.)

Event & Program Marketing

• Support promotion of events, programs, and initiatives (conferences, webinars, campaigns, etc.)
• Coordinate logistics related to marketing materials, signage, and digital assets
• Assist with post-event communications and reporting

Design & Vendor Coordination

• Work with internal teams and external vendors (designers, printers, agencies) to produce marketing materials
• Manage updates to templates, flyers, presentations, and collateral
• Maintain digital asset libraries and brand resources

Administrative & Project Support

• Assist with budget tracking, invoices, and vendor coordination
• Support data management within CRM or email marketing platforms
• Perform other marketing and communications duties as assigned

Qualifications

Required

• High School Diploma
• At least 2 years of administrative, operations, or office support experience
• Experience working in an association, nonprofit, or membership-based organization
• 1–3 years of experience in a marketing, communications, or coordination role
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Excellent communication and customer service skills
• Ability to manage multiple priorities independently

Preferred

• Experience with QuickBooks Online
• Familiarity with association management systems (AMS)
• Experience with email marketing platforms (e.g., Mailchimp, Constant Contact)
• Familiarity with social media management tools and analytics
• Basic design experience using Canva, Adobe Creative Suite, or similar tools

Skills & Competencies

• Strong project management and time-management skills
• Ability to manage multiple projects simultaneously
• Creative thinker with a proactive, solutions-oriented mindset
• Comfortable working independently and collaboratively in a team environment

Schedule & Work Environment

• Working Hours: This is a full time position on site at the MGCA Office in East Lansing, MI. Working hours are typically 9-5pm. Association events and member events at certain times during the year will require evening hours.
• Some travel within Michigan required for meetings and events; occasional overnight travel possible
• Office-based role with occasional event support requiring standing and light lifting (up to 25 lbs.)

Compensation $40,000-$45,000.

Application Process: Interested candidates should submit their resume and a cover letter explaining their qualifications and interest in the role. Interviews will be conducted to assess candidate fit for the position.

Please email your resume to [email protected].

Benefits

• Medical-Contribution
• Life and Disability Insurance
• Retirement Contribution
• Flexible PTO, Vacation Time

Equal Employment Opportunity

MGCA is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other status protected by law.

This job description is not intended to be all-inclusive. Duties and responsibilities may change as organizational needs evolve