Marketing Operations Coorinator

Location: Horsham, PA, United States

Date Updated: Dec 23, 2025

Job ID: 13251

Description

Marketing Operations Coordinator

We are seeking a proactive and detail-oriented Marketing Operations Coordinator to provide crucial support to our Marketing Operations Leaders, Thought Leader Liaison, and Brand Marketing teams. This role involves coordinating key activities across Immunology/GI to meet operational objectives, ensuring compliance with company policies and healthcare regulations.

The Marketing Operations Coordinator is a hybrid office role reporting to the Sr. Manager. Primary areas of focus for this role include but are not limited to the following:

Responsibilities

• Support Marketing Operations Leaders, Thought Leader Liaison, and Brand Marketing in achieving operational objectives and timelines, including Totality documentation, contracting, and budget tracking.
• Manage transactions in Totality, the system of record for capturing value transfers to Healthcare Professionals/Providers (HCPs), ensuring accurate, complete, and timely documentation
• Coordinate Healthcare Compliance (HCC) review by gathering required information, creating Totality transactions, and facilitating responses to additional information requests.
• Monitor and track contracting, procurement, and HCC approval processes, ensuring all transactions are properly documented and closed.
• Coordinate the review and approval of projects involving value exchange with HCPs, customers, and medical institutions, consolidating Healthcare Professional (HCP) spend to support transparency and federal/state reporting requirements.
• Maintain comprehensive documentation for HCP transactions in a central location and assist Project Owners in transaction preparation, verifying supplier ID, HCP Incentive Compensation, business units, and securing necessary documents.
• Identify and resolve issues impacting transaction submission or closing.
• Maintain and update the calendar of Regional Conferences, reviewing prospectuses to identify necessary materials and requirements for each event.
• Collaborate with partner agencies and brand teams to procure and prepare required materials, coordinating the creation and distribution of marketing communications, including eblasts, videos, and emails.
• Oversee the coordination and management of specific materials or specifications provided by stakeholders.
• Support financial and budget tracking for projects, partnering with finance for reconciliation of payments, budget reclasses, invoices, and purchase orders.
• Provide weekly project status reports and recommend process improvements.
• Act as a resource to troubleshoot and solve issues across Marketing Operations
• Marketing Operations tactical applications
• Data entry
• Purchase order and contracting support
• Speaker bureau operations support
• Assist marketing operations team with overflow opportunities

Qualifications

• Minimum of 1 year of project management and process development experience and at least 3 years of relevant experience in the healthcare industry.
• Knowledge of healthcare compliance environment and budget management in the healthcare industry is preferred.
• Strong organizational and project management skills with the ability to manage multiple tasks and deadlines.
• Excellent communication and collaboration skills for effective teamwork with internal and external partners.
• Keen attention to detail and a proactive approach to problem-solving.
• Ability with Microsoft Office, including Excel, PowerPoint, Outlook, and Word.
• Experience with Ariba (or related accounts payable system), Aravo, and Totality is preferred.

Preferred

• Bachelor's degree in a relevant field such as Marketing, Communications, or a related field, or equivalent combination of education and experience.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? We partner with industry experts to solve and execute against today's toughest commercialization challenges facing the world's leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.