ACTIVATION & EXPERIENCE MANAGER (Match Day)
San Diego FC (San Diego FC) is the newest member of the MLS family. As part of the unique Right to Dream model and the Sycuan Tribe’s deep roots, we are proud to be building a San Diego-centric soccer organization that honors our history and celebrates emerging excellence.
POSITON:
The Activation & Experience Manager is responsible for managing all aspects of the match day experience including fan fest, sponsorship and concourse activations and Club Ambassadors. This role will also serve as the primary liaison with Snapdragon Stadium for all non-match day specific events. This position will report to the Director of Operations.
RESPONSIBILITES
- Assist with the development and production of different levels of SDFC Fan Fest for all levels of matches.
- Serve as the primary liaison from load in to load out for all aspects of SDFC Fan Fest including but not limited to layouts, budgets, vendor management and on-site execution.
- Manage all aspects of match day activations at Snapdragon Stadium
- Serve as primary liaison with Snapdragon Stadium for non-match day related items
- Oversee part-time Ambassador schedules, deployment, budgets, and calendars to ensure the department is functioning efficiently and effectively
- Manage and coordinate concourse activations on match day for any internal departments, SDFC Partners and external partners. Source additional vendors as needed.
- Responsible to submission of MLS weekly submittals
- Manage and coordinate all SDFC non-match day events that take place at Snapdragon Stadium, including but not limited to, fan appreciation, sponsor obligations, premium events and more. Including operational planning, budget tracking, and on-site execution.
- Support with events at Kettner Offices and SDFC Training Facility
- Other duties as assigned by Supervisor/Management
QUALIFICATIONS
Candidates can meet the qualifications for this role with a combination of education, experience and skills.
- Experience equivalent or bachelor’s degree in business, Sports Management, Hospitality, Communications, or a related field preferred
- Minimum of 3-5 years of event management, sponsorship activation and/or fan experience roles
- Knowledge of event planning, safety and security practices, fan experience practices
- Previous experience overseeing multiple tasks effectively while meeting deadlines in a high-pressure environment
- Ability to work in fast paced environments.
- Exceptional organizational skills and attention to detail.
- Proficient in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
- Strong written and verbal communication skills.
- Proven ability to manage multiple tasks and prioritize effectively in a dynamic environment.
- High level of professionalism and discretion, particularly when handling sensitive information.
ABOUT SAN DIEGO FC:
We value community, diversity, and acting with purpose. We are looking for leaders at all levels to co-create the culture of a new organization that is built on the premise that you can discover, understand, and re-define excellence by nurturing talent and creating opportunity anywhere – specifically though soccer.
Globally, Right to Dream partners with talented young people to give them a nurturing environment to flourish and thrive. We do this through a holistic model of athletic development, where young people grow as human beings and great footballers. RTD’s promise is set out in their Manifesto: a set of 8 commitments which will be central to the San Diego FC ethos from the front office to the field, when games start at Snapdragon Stadium in 2025.
This is an opportunity to be a part of a great team building something meaningful for San Diego. We offer excellent benefits including health coverages with generous company contributions, over 40 days of paid time off, and a 4% company match on your 401(k). Soccer is humanity and together, we can make a meaningful impact both on and off the field, fostering a culture that embraces excellence and equal opportunities. SDFC is an Equal Opportunity Employer.
