Overview: The Office & Facilities Coordinator will dually report to the Sr. Associate, Human Resources, the Americas, and the Manager of Retail Maintenance & Repairs, the Americas. This position will be responsible for maintaining the office, managing the reception area, acting as a primary member of Employee Culture Club, and providing backup support to the President of the Americas as needed. This position will also provide support to the Store Development department- in particular, retail maintenance and repairs, by means of handling the billing, vendor set up, and communication to stores regarding the status of facility issues.
Responsibilities:
Office/Reception/Administrative
- Acts as the first line of defense at Office Reception, is “the face” of the brand, and ensures top-notch first impressions for visitors, receives and answers general phone inquiries in a professional manner and directs them to appropriate team members
- Ensures office is up to luxury standards - magazines in front, fresh flowers (when necessary), waters plants, keeps clutter at bay, deliveries are cleared from front entry
- Maintains overall cleanliness and tidiness of all office common areas and ensures contracted cleaning work is being performed to acceptable standards.
- Receives and sorts incoming USPS Company mail and distributes to appropriate team members accordingly
- Ensures all conference rooms are kept neat and tidy, provides refreshments for meetings as necessary if asked in advanced. Team up with IT to make sure all IT equipment is functioning. Liaison to IT if certain leadership needs additional setup
- Become proficient with the use of appliances, technology and controls within the office and be actively willing to assist team members in the use of such. {coffee makers, dishwashers, lighting controls, projectors, audio equipment, thermostats, Yealink meeting room equipment, security devices, etc.}
- Contributes to and maintains a high-level office environment by liaising with departments to perform weekly inventory check-ins related to supplies, food, and toiletries
- Orders and distributes weekly Fresh Direct order for each floor of the office
- In partnership with Sr. Executive Assistant and Sr. Associate, HR, assists in adhering to office budget
- Supports department heads in department-based celebrations (i.e. Bridal Showers, Anniversaries, etc.)
- Supports Human Resources department with ad-hoc projects
- Is an active lead in Culture Club office celebrations and initiatives
- Involved in ad-hoc projects as necessary (i.e., sign up for Holiday Helper, etc)
- Management and distribution of holiday tips for office vendors
- Coordinating office’s vendors services such as coffee machine, cleaners, window washers, trash/recycling, DGA security systems, pest control, fire extinguishers, etc.
- Supports with Sample Sale as requested
- Other administrative ad-hoc projects
Store Development: Maintenance Administrative Associate
- Receives and processes maintenance requests from our boutiques across the Americas, and our NY corporate office.
- Coordinates and executes corrective action to remedy boutique and office maintenance deficiencies.
- Supports the Store Development team by performing common administrative tasks. {placing online orders, submitting purchase requisitions, coordinating deliveries, shipping packages, onboarding vendors, processing payments, etc.}
Support to President
Acts as back-up support to the Sr. Executive Assistant to the President
These tasks to be performed in the event that Sr. Executive Assistant is out of office or unavailable:
- Ability to manage President’s calendar and meetings, inclusive of confirmation and preparation as necessary
- Sits in meetings and takes minutes and participates as requested. For example, BDC, REC and President’s direct reports meeting.
- Coordinates travel and itineraries with travel agency for President
- Completes errands and personal requests for President as requested
- Ability to anticipate/remind and suggest items, initiatives, projects that will help President run departments
- Keeping track of all PTO of President direct reports
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Skills & Requirements:
Bachelor’s degree required
2 years of corporate work experience
Passion for Christian Louboutin and a true ambassador for the brand with strong sense of responsibility
Strong ability to multi-task
High level of confidence and presence
Ideal candidate has work experience in medium sized multinational company or luxury business.
Additional language fluency is a plus
Adheres to company policy and confidentiality
Proactively contributes to creating a team atmosphere that is professional, flexible and enjoyable
Exudes a “no task is too big or too small” attitude, with initiative, commitment, reliability, and positivity. Does not accept mediocrity
Versatile; embraces change and is consistently able to develop and adapt to the needs of the business.
Grasps new concepts quickly, prioritizes efficiently and is organized
Exceptional customer service skills along with transparent and effective interpersonal, verbal, and written communication skills
Strong follow up, follow through and attention to detail to ensure deadlines are met
Strong knowledge of computer systems/programs
Our Business and our Values:
Christian Louboutin, founded in 1991 in Paris, is a leading global luxury brand for shoes and leather goods for both women and men. Christian Louboutin is also renowned for its iconic red sole, imagined by Mr. Christian Louboutin himself, a year after the creation of the brand. The brand has more than 160 Boutiques in 38 countries featuring the signature shoes such as the iconic pumps, sneakers and loafers alongside the seasonal collections for women, men and accessories. Christian Louboutin imagines collections through a large spectrum of inspirations emanating from his love of Paris, his travels, and his passion for art and craftmanship. 2014 welcomed the launch of Christian Louboutin Beauté with the iconic Rouge Louboutin nail and lip colour.
Our people are at the heart of our brand.
We celebrate individuality and empower our team members to have responsibility, autonomy and creativity within their roles. Our colleagues share the same passion and dedication to our Brand and its continued success.
We live by our values:
We are down to earth – we stand with authenticity, integrity and respect. We have passion – we drive our business with agility, commitment and care. We feel happiness in all that we do – we collaborate with positivity, open-mindedness and fun. We find inspiration in our work – we envision the future with confidence, creativity and freedom.”
The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our above core values. So, if you also share this mindset, these values, and you dream of coloring your soles red as part of the Louboutin adventure, please join us!
In accordance with the New York City Commission on Human Rights and in compliance with the Salary Transparency Law, Christian Louboutin envisions the general compensation range for this position to be $55,000- $65,000 per YEAR. *This range is NOT inclusive of other forms of compensation or benefits such as commissions, overtime, discretionary bonus, health insurance, retirement savings or paid leaves of absence. Such details will be further communicated during the interview process and/or at the time of an official offer of employment.
