Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
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We're looking to add a Digital Marketing Coordinator to the Amex GBT Partner Solutions marketing team. If you're passionate about luxury travel, making connections, working with others, and providing an elite experience for our customers, you might be perfect for our team.
This role will be responsible for handling marketing efforts related to Amex GBT’s travel agency network, Amex GBT Partner Solutions. Activities will focus on engaging prospective independent travel advisors, our current advisors, luxury travelers, and the overall luxury travel industry. This is a great opportunity to take a creative role in the development of our digital marketing programs.
The ideal candidate is an enthusiastic, upbeat, and driven individual. We are looking for someone who has experience with copywriting and social media, and balancing various types of projects at one time, all while handling many different internal and external partners.
What You’ll Do:
- Social Media Management:
- Assist in the development and execution of social media strategies across various platforms (e.g. Instagram, Facebook, LinkedIn) to enhance brand visibility and engagement.
- Attend and share social media updates at community and industry events, gathering key moments to engage our audience and highlight our presence in the luxury travel industry.
- Schedule and monitor posts, responding to followers and engaging in relevant accounts.
- Track and report on social media metrics to advise future directions.
- Website Content Development & Blogging:
- Collaborate and conduct topic research with independent travel advisors to gather insights, industry trends, and client-focused information for blog content.
- Write and edit blog posts, ensuring content aligns with SEO standard methodologies and brand voice.
- Support overall site copy and content to make sure site is up to date.
- Provide regular performance reports on site and blog initiatives.
- Collaborate with internal collaborators and partners to develop marketing content to share with independent travel advisors.
- Communications and Email Campaign Management:
- Support with independent advisor communications via town hall's, portal, or via email.
- Be responsible for existing email marketing campaigns, including audience segmentation, content modifications, and scheduling with marketing ops team.
- Optimize existing email campaigns by keeping the copy up-to-date and relevant to our ever-evolving value proposition.
- Cross-Functional Collaboration:
- Effectively collaborate with senior partners and cross-functional teams to support delivery of larger initiatives. Collaborate with external supplier and partner collaborators in a professional manner.
Key Stakeholders and Relationships
- Amex GBT Partner Solutions Team
- Amex GBT Partner Solutions Members - Independent Travel Advisors / Partner Travel Management Companies
- Broader Marketing & Comms Teams
What We’re Looking For:
- Bachelor’s degree in marketing, advertising, business management, communications, or related field.
- 1+ years of social media and copywriting experience.
- Experience in travel, hospitality or service industries is a plus.
- Excellent presentation design skills and ability to communicate via Microsoft PowerPoint.
- Self-motivated individual with a strong sense of design and a creative approach to problem-solving and storytelling.
- Excellent written and verbal communication skills, listens actively and effectively conveys information.
- Ability to adapt and thrive through changing processes, priorities, and needs.
- Comfortability with global remote teams and time zones.
- Proficient in Microsoft Office Suite
- Shown success working with all levels of management.
As a leading global travel management company, we are uniquely positioned to champion and influence inclusive, accessible, and safe travel for all. Our diverse workforce, reflective of our client base, is our key to success.
#GBTJobs
Location
New York, United States
The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- Wellbeing resources to support mental and emotional health for you and your immediate family.
- And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
