LaSalle Network is partnering with a top client looking to hire a Director, Technology Services. This individual will oversee the Information Security, Infrastructure and Service Desk teams, ensuring their alignment with company and IT strategic goals. This role is critical in enhancing the maturity of these functions through industry-standard frameworks, reducing risks and improving user experience while managing cost-effective operations. Reporting to the CIO, the Director, Technology Services will work closely with internal business partners, external vendors and IT peers to implement secure, scalable and efficient technology solutions.
Director, Technology Services Responsibilities:
- Collaborate with IT leadership to align annual and strategic goals across the organization
- Develop, execute and oversee the company's infrastructure strategy and operations
- Design and implement a robust information security program to safeguard the company's assets and data
- Guide the service desk team to enhance SLA compliance and improve the end-user experience
- Define and evolve rolling IT roadmaps aligned with capital and expense budgets to achieve desired maturity levels
- Partner with IT to implement modern architecture practices that support the organization's mission and objectives
- Lead capital and expense budget planning, performance tracking and forecasting while ensuring ROI delivery
- Cultivate and manage strategic vendor relationships to leverage new technologies and capabilities
- Ensure the availability of resources and forecast skill needs based on emerging technologies
- Foster a culture of continuous improvement to enhance quality, efficiency and standards across the infrastructure organization
Director, Technology Services Requirements:
- Bachelor's degree in Computer Science, Information Systems or a related field, or equivalent work experience
- 10+ years of IT services experience, specifically in Security and Infrastructure, with 5+ years in a senior leadership role
- Strong background in information security, disaster/cyber incident recovery and infrastructure technologies (networking, compute, storage, enterprise/cloud security and end-user technologies)
- Familiarity with security and IT frameworks such as NIST, ISO, GDPR, HIPAA, ITIL and CMMI
- Proven ability to collaborate with business partners and end-users to align technical directions with business goals
- Track record of successfully implementing multi-year strategies and programs with demonstrated budget and financial management expertise
- Strong communication, negotiation and storytelling skills, with excellent written and verbal presentation abilities
- Strategic mindset with strong analytical and project management skills to navigate ambiguity and deliver results
- Master's degree in Business Administration, Computer Science or a related field preferred
- Certifications in infrastructure or security (e.g., CISSP, Cisco CCXX) a plus
- Experience with cloud operations or establishing cloud-based environments preferred
This role is ideal for a dynamic leader with a proven track record of driving innovation and operational excellence within IT. If you're passionate about leveraging technology to achieve strategic business outcomes, we'd love to hear from you!
Thank you,
Kelsey Gonzalez
Team Lead
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: https://www.thelasallenetwork.com/wp-content/uploads/2024/04/Field-Employee-Benefits-LaSalle-Network.pdf