Product Marketing Manager - Commercial (Remote)

Southfield, MI (Hybrid) · Full-time · Reports to VP of Product We believe in small businesses and the people who grow them. At Credibly, we combine data science, technology, partner relationships, and customer support to give business owners fast access to right-sized capital — from working capital loans and merchant cash advances to lines of credit. Founded in 2010 and headquartered in Southfield, Michigan, with offices in New York and Arizona, Credibly has provided access to more than $3 billion in capital to over 65,000 small businesses nationwide.

The Product

Manager will drive product planning and execution across Credibly's lending platform: the experiences our merchants and broker partners use to apply and get funded, the internal tools our sales, underwriting, funding, and servicing teams rely on every day, and the data and integrations that connect it all. You will connect customer needs, business goals, and technical feasibility; You will use data to measure what works, and you will look for practical ways that automation and AI can make our products faster, smarter, and easier to use. Take initiatives from ideation and discovery through requirements, design, testing, launch, and iteration.

• Own the integration and data-vendor portfolio. Evaluate third-party data, verification, and banking-data providers on hit rate, lift, latency, reliability, and cost; Document vision and scope through use cases, PRDs, epics, and user stories that give agile scrum teams what they need to build the right thing.
• Work closely with engineering, design, and data teams to shape solutions that are usable, technically sound, and secure.
• Use data to decide. Pull and analyze data with SQL and BI tools to size opportunities, understand behavior, and evaluate the impact of what we ship.
• Coordinate with sales, marketing, operations, and support on launch plans, training, FAQs, and documentation so new capabilities get used.
• Ensure quality. 4+ years of product management experience delivering software products, ideally in a B2B, fintech, or financial services environment • A track record of shipping products that delivered measurable business results • Strong product discovery and prioritization skills, and the judgment to balance customer, business, and technical needs • Experience using AI tools in your day-to-day work, such as drafting user stories, summarizing feedback, or analyzing data, and good judgment about when to double-check the results • Comfort with data; working knowledge of SQL and BI tools is strongly preferred • Experience working in agile teams with Jira/Confluence or similar tools • Bachelor's degree or equivalent practical experience Experience in small business lending, MCA, credit underwriting, KYB/KYC, or fraud operations • Experience with third-party integrations common in lending, such as bank-data providers like Plaid, credit reporting agencies, and KYC/KYB verification vendors • Experience with BI tools such as Metabase • Experience working with data science teams on products that use machine learning models, such as writing requirements, testing model changes, or tracking model performance after release • Using genAI to perform basic Python or scripting ability for data checks and test automation Confirm with HR and add bonus/equity details if applicable.] Hybrid work schedule based out of our Southfield, MI headquarters • 8 paid company holidays • Medical insurance through BCBSM or BCN • Dental and vision through BCBS • Company-paid life insurance and short-term disability • We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.