Event Coordinator

Job Title: Customer Experience Center (CEC) Manager / Briefing Program Manager/Event Coordinator

Location: Menlo Park, CA (Hybrid)

Duration: 6 months

Experience Level: 5 - 7 years (Event Coordination / Executive Meeting Management)

About the Role

Join a high-performing team supporting a global technology organization in delivering world-class customer experiences. This is an exciting opportunity to contribute as a Briefing Program Manager / CEC Manager, managing executive-level meetings, optimizing internal processes, and ensuring a seamless experience for customers and partners.

Key Responsibilities

• Plan, organize, and manage all aspects of executive meetings in the Customer Experience Center (CEC), including scheduling, logistics, and stakeholder coordination.
• Lead the briefing process for executive meetings, conferences, and partner events.
• Develop and implement best practices for CEC meetings - including agenda templates, communication guides, and event documentation.
• Collaborate with sales, marketing, and executive teams to align meeting goals and content.
• Build and maintain strong relationships with customers, partners, and internal stakeholders.
• Use data and AI tools to improve process efficiency and meeting outcomes.
• Gather feedback from participants to enhance the CEC experience continuously.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field.
• 5+ years of experience managing executive meetings, briefings, or corporate events (preferably in a B2B or technology environment).
• Strong project management and organizational skills.
• Excellent verbal and written communication skills, with experience interacting with C-level executives.
• Proficiency in Microsoft Office, Google Suite, and event management platforms.
• Experience with BriefingSource or similar tools is a plus.

Core Competencies

• Strategic Thinking - ability to define and execute a clear vision for executive meetings.
• Customer Focus - understand customer needs and deliver exceptional experiences.
• Attention to Detail - precision in logistics, scheduling, and communication.
• Collaboration - work effectively across departments and levels.
• Innovation - use technology and creative thinking to enhance operations.