Digital Content Engineer
- Location
- Culver City, CA
- Arrangement
- On-site
- Type
- Contract
- Salary
- $40 – $60/yr
- Posted
- Closes
Logistics
Job Title: Digital Content Engineer
Pay Rate: $40-60/hr
Schedule: Thursday-Sunday onsite w/ 10hr shifts (Candidates must be flexible working differing schedule as needed)
Key Qualifications
- Experience diagnosing technical issues
- Experience with SQL, XML
- Familiarity with digital media files and content
- Knowledge of video ecosystem and delivery of large scale video
- Experience with live video services
- Knowledge of process management, metrics and KPIs
- Experience with Java programming, scripting (great but not required)
- Excellent interpersonal skills, ability to understand technical concepts and communicate with non-technical customers
- Self motivated, constantly looking for areas of improvement
- Bachelors Degree
Day-to-day responsibilities
- Evening and Weekend coverage for live events and sports
- troubleshooting live streams as well as post event asset processing
- Serving as the primary point of contact for all technical groups and customers to address support issues and requests
- Sometimes P1 high severity issues with immediate SLA
- Reporting, monitoring and troubleshooting the content ingestion/encoding pipeline for all Apple Media Products
- Conducting technical analysis of incidents, performing root cause investigation and review with technical teams
- Communicating with production teams in planning for systems resources and tracking time-sensitive content
- Analyzing workflows, filing detailed bug reports and providing QA test plans
