Sr. Officer, Marketing
- Location
- Indiana, US
- Arrangement
- On-site
- Type
- Full-time
- Posted
- Closes
Company Name: Agora Limited
Location: Anywhere in Bangladesh
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202670483
Job Context
The job holder works closely with the Marketing & Retail Operations Team to ensure effective implementation of Promotional Plans and Activities. He/she is also responsible for taking all necessary measures, in collaboration with the Supplier and the Category Team, to develop and execute appropriate promotional plans.
Job Responsibilities
- Develop and execute customer communication strategies to engage and retain customers through various channels.
- Create compelling and informative content to keep customers informed about promotions, new arrivals, and special events.
- Manage and update the company website, ensuring it provides up-to-date information and a seamless user experience.
- Oversee the loyalty program, including the design, implementation, and improvement of customer loyalty initiatives.
- Analyze customer data and feedback to tailor loyalty programs that drive customer retention and increase customer lifetime value.
- Monitor and report on the effectiveness of loyalty programs and make data-driven recommendations for improvements.
- Gather and analyze customer feedback through surveys, reviews, and other channels to identify areas for improvement.
- Collaborate with relevant departments to address customer concerns and improve overall customer satisfaction.
- Plan and execute marketing promotions, campaigns, and events in collaboration with the marketing team to drive customer engagement and sales.
- Monitor promotional activity performance and adjust as needed to achieve desired results.
- Stay updated on industry trends and competitor activities to identify opportunities for improvement and innovation.
- Prepare regular reports on customer engagement metrics, loyalty program performance, and communication effectiveness for management review.
Requirements
- Experience: 3+ years
- Education: bachelor of business administration in marketing
- Skills: promotions planning, retail marketing, marketing skills, marketing communications, marketing event planning, promotions, promotional strategies, loyalty marketing, brand management & development
