About Company
At Kim’C Market, we value creativity, collaboration, and a passion for sharing authentic Asian experiences. A Brooklyn-based e-commerce company specializing in premium and natural Korean food, lifestyle products, and content, we pursue our mission to help people enjoy healthier lifestyles by providing an elevated Asian experience.
We import our products directly from farmers and artisans across the Pacific Ocean and also produce some of our products, such as freshly milled rice and bibimbap kits. As a consumer e-commerce business, we have experienced organic growth through our rich text and understanding of search algorithms, leading us to rank number one for important keywords. Kim’C Market is also a proud supplier for many fine dining and Michelin-starred restaurants. We have been featured in various media outlets, including Eater, NBC, and EO.
Building on our success in the Korean vertical, we are now expanding to offer products and experiences from other Asian cultures.
Job Overview
As a Marketing/Operations Associate at Kim’C Market, you will play a critical role in shaping our growth trajectory by tackling diverse challenges and driving impactful projects across multiple areas.
You will gain valuable practical experience by working with external agencies and executing collaborations with our brand partners. This position sets you on the path to becoming a marketing or operations manager. If you’re looking to make a meaningful impact at a fast-growing e-commerce company and you have entrepreneurial ambitions, this role is for you.
You’ll Make An Impact By
- Enhancing Customer Retention: Strengthen customer loyalty by monitoring key retention benchmarks and ensuring exceptional customer service aligned with our policies.
- Leading Channel Management: Expand our brand presence by managing retail partnerships, trade shows, and pop-up events, ensuring seamless execution.
- Maintaining Our E-commerce Site: Ensure our website is organized and user-friendly. Post written content and product descriptions, and oversee the site’s functionality, coordinating with the IT team for technical fixes.
- Managing Cross-functional Tasks: Serve in a project/program management capacity on multi-functional initiatives. Provide clear communication, ensure visibility, and hold team members accountable.
- Contributing to Special Projects: Occasionally participate in and contribute to special tasks and ad hoc projects.
Qualifications
- Experience: 1-3 years in a relevant role (e.g. startups, marketing agencies, or corporate planning).
- Technical Skills: Working knowledge with Canva, Photoshop and A.I. tools (or a willingness to learn).
- Project Management: Demonstrated ability to effectively plan, execute, and monitor cross-functional projects end-to-end, often managing multiple projects simultaneously to ensure timely delivery and successful outcomes.
- Attitude: A “no task is too small” mindset with a strong sense of ownership over your responsibilities.
- Growth-Oriented: Highly coachable with a desire to grow professionally.
- Communication: Excellent verbal and written communication skills, with a proven ability to collaborate cross-functionally and with external stakeholders.
- Language Skills: Familiarity with the Korean language or culture is a valuable asset.
What We Can Offer You
At Kim’C Market, we believe in investing in our team members and fostering a supportive, growth-oriented environment. As a Marketing/Operations Associate, you can expect:
- Compensation: A salary range of $60,000 to $70,000 based on experience, education, and skills.
- Mentorship: A direct mentorship from the CEO during your first two months, providing unique insights into e-commerce and entrepreneurial leadership.
- Professional Growth: Opportunities to expand your skill set, work on impactful projects, and take ownership of your career path within a growing company.
- Benefits:
- Paid time off to recharge and refresh.
- Performance-based bonuses to reward your contributions.
- A health insurance stipend of $300 every 4 weeks, allowing you the flexibility to select a plan that suits your needs.
- A 20% discount on all Kim’C Market products that are super high quality.
- Occasional team where we share our favorite foods and ideas.
- Invitations to startup events, giving your exposure to the broader entrepreneurial community.
- Preferential reservations at hard-to-get-in fine dining restaurants
