We are hiring for our client - Uncrave RX.
UnCraveRX has an exciting opportunity for an Administrative Representative. The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.
We Offer
Paid time off
Employee rental car discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned
Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
Meet and greet customers in a friendly and timely manner
Provide directions and general assistance
Assist to assess condition of rental upon return
Process returns, check-ins and exit kiosk transactions
May assist with or perform customer pick-ups in a safe and courteous manner
Qualifications
High School Diploma or G.E.D. required
Must have a minimum of 1 year prior customer service retail or administrative support experience
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must possess a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
Skills: retail experience,accounting,online data entry,custodial services,phone etiquette,administrative support,customer reporting,customer service
