McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.
McDonald’s Global Technology is here to power tomorrow’s feel-good moments.
That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Job Description
Reporting to the Sr. Manager of Strategy, Planning, and Performance within the Integrated Business Planning (IBP) team, this role will lead and support the strategic planning, execution, and mobilization efforts that drive Global Technology’s key priorities. The Manager, Strategy & Planning will deliver high-impact business analysis, strategy development, and actionable recommendations, advancing the value of technology across McDonald’s.
As an individual contributor, you will contribute to high-priority, complex projects and annual planning rhythms that require significant functional integration and adherence to quality and timeline expectations. This role is pivotal in defining, executing, and refining the annual planning process, while also managing long-range planning deliverables for high-visibility programs and providing executive-level communication and insights as needed.
Responsibilities:
- Manage special projects that standardize and optimize existing processes, assets and deliverables, and emphasize strategic planning and operational improvements for efficiency and growth.
- Collaborate with stakeholders across Global Technology and McDonald’s to support functional analyses and drive cross-functional partnerships.
- Manage the strategic planning process for Global Technology, focusing on executing and aligning key initiatives with McDonald’s organizational goals.
- Drive alignment across Global Technology to meet McDonald’s Operating Model objectives, enhancing team cohesion and consistency.
- Develop executive communications, including presentations and memorandums, in partnership with the Strategic Communication team.
- Design and implement governance processes that enhance accountability and alignment with strategic objectives.
- Conduct market research and gather competitive intelligence to identify strategic opportunities and inform decision-making; and identify best-in-class tools, templates, and organizational practices.
Qualifications
- Bachelor’s degree in business administration, strategy, data analytics, IT, or a related field, or equivalent experience in a relevant area
- 6+ years of experience in consulting, operations research, strategy, or cross-functional program management.
- Proven ability to influence senior leaders and peers without direct authority.
- Experience managing cross-functional projects with global stakeholders.
- Strong skills in critical thinking, problem-solving, and presentation, with effective verbal and written communication.
- Self-driven, detail-oriented, and adaptable to changing priorities.
Additional Information
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
