Our client, a luxury appliances manufacturer, is seeking a Community / Social Media Manager to join their team on a freelance basis!
This is a fully remote position, and you must be able to work East Coast hours. You will work ~ 10-15 hours per week. You must have your own laptop.
The Community Manager / Social Media Manager will oversee the brand's Instagram accounts and ensure a vibrant online presence. This role requires a detail-oriented individual who can manage the customer interactions on social platforms and support the social media team.
Responsibilities
Social Media Management:
- Oversee and manage the brands Instagram accounts.
- Assist the team in various social media activities.
Customer Engagement
- Respond to questions and comments in DMs.
- Address customer service issues promptly, providing solutions and connecting with the necessary team members.
Community Interaction
- Monitor and engage with users who tag the brand or interact with posts.
- Repost relevant content and maintain active engagement.
Social Listening
- Potentially monitor online conversations to understand trends and customer sentiments.
Customer Service
- Prioritize customer service issues, ensuring timely and effective responses.
Qualifications
- Strong understanding of social media platforms, particularly Instagram.
- Excellent communication skills.
- Ability to manage multiple tasks efficiently.
- Experience in customer service is a plus.
- A proactive and positive attitude.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
danielle.aranya@jobalert.creativecircle.com
- Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : DA12-1833516 -- in the email subject line for your application to be considered.***
Danielle Aranya - Lead Recruiter
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by Creative Circle on 12/16/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.