Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings.
As our proactive and accountable Strategy & Operations (Sr.) Associate, you will own Maiden Home’s inventory management systems and ensure we can deliver on our customer promise and achieve our growth objectives. Reporting to the Sr. Manager of Strategy & Operations, you will be critical in driving on-time rate, in-stock status, and working capital investments and efficiency by maintaining a keen eye on inventory levels and supporting partner communications. Further, you will elevate the luxury customer experience by executing mission critical activities that support day-to-day operations.
The ideal candidate is a self-starter with sharp analytical skills and a strong bias to action. They are highly collaborative with strong communication skills that enable effective engagement of internal and external partners.
This is a unique opportunity to join a brand that is primed for its next stage of growth–with a proven competitive advantage in its ability to attract, motivate and retain top talent across a range of disciplines. At Maiden Home, you’ll find a workspace that encourages innovation, creative expression, and teamwork, and your experience will be
shaped by your performance, contributions, and drive.
This role is located at our New York headquarters, located in the TriBeCa design district.
Responsibilities
Inventory Management
- Manage Maiden Home’s inventory (fabric, finished goods) across its manufacturing network, ensuring a 100% in-stock status
- Oversee set-up of fabrics and leathers in Maiden Home’s assortment, driving seamless launch of new materials across the partner network
- Own systems and tools that to determine inventory consumption forecasts and drive purchases across partners, ensuring our network is well-resourced for customer orders
- Support sales, customer, e-commerce product team needs related to brand building, marketing, and customer support e.g., managing photoshoot requirements, addressing one-off customer questions, etc.
- Support operations team for day-to-day order needs, ensuring Maiden Home is delivering on its promise to its customers
Network Management
- Effectively engage mill and manufacturing partners to ensure the network is resourced to support Maiden Home scale and launch of new products
- Own onboarding of new mill and manufacturing partners for inventory reporting to support seasonal fabric and product launches
- Support Sr. Manager of Strategy & Operations with analytics to drive negotiations across the Maiden Home network to drive margin and working capital improvements
Expansion and Process Improvement
- Support cross-functional priorities for the organization, incl. retail footprint expansion, manufacturing network expansion, and new category growth, as needed
- Identify opportunities for and own implementation of new processes to improve operations team output and day-to-day activities
Qualifications
- 2-4 years of professional experience in an analytical and strategic role in fast-paced, high-growth environments in either professional services (consulting, finance) or at start-ups or consumer product companies with a focus on supply chain, demand planning, operations
- Structured problem-solver - able to evaluate opportunities through a financial, operating, and customer lens and understand key interdependencies across the decision set
- Collaborative, cross-functional team player - experience managing internal and external partners and aligning stakeholders on solutions that support Maiden Home goals
- Strong commercial mindset – able to extract trends and translate strategic objectives into financial and operating forecasts
- Continuous improvement and results-oriented - relentless focus on customer experience and elevating the Maiden Home brand
Benefits
- Competitive compensation package
- Unlimited vacation
- Comprehensive health, vision and dental insurance plans including complimentary memberships to One Medical and Talkspace
- Furniture placement program and exclusive pricing for team members
- Pre-tax commuter benefits
- 401(k) contribution plan
- 12 weeks paid parental leave
- 3-week paid sabbatical after 3 years
- Strong, growing company culture, including frequent happy hours and other teamwide and company-wide events
About Maiden Home
Maiden Home is an authority in the world of luxury home furnishings. The brand designs original pieces at its New York studio, sources exquisite materials from trusted partners around the world, and works directly with distinguished artisans to bring them to life— then, it delivers them with prices and lead times that are unheard of in the furniture industry.
Maiden Home’s unwavering commitment to exceptional design and quality is praised by leading interior designers and publications including Architectural Digest and Elle Decor, and it has brought the brand consistent year over year growth. Maiden Home is proud to be an equal opportunity employer.
We are committed to building a diverse and inclusive culture. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.
To apply, submit your resume and cover letter tocareers@maidenhome.com
