About the Job:
- The Operations and Marketing Assistant will be an integral part of the nailsaloon team. We are looking for applicants who are motivated, proactive, and looking to grow their skills in a start-up style environment.
- The Operations and Marketing Assistant will primarily support the CEO of nailsaloon with both completing daily tasks and managing longer-term projects that support the growth of the company.
- The secondary goal of this role will be to support the COO and Director of Marketing with project management tasks including tracking metrics, ordering inventory, organizing team events, social media management, general research, and more.
About nailsaloon:
- We were born in 2014, in DC’s Logan Circle. Since then, we’ve expanded to become the DMV’s premier nail salon and cocktail parlor, with 4 locations (and a fifth on its way).
- Here’s a bit about us…
- We are obsessed with nail health. It’s why we use 5-free+ nail color, and non-toxic and nail-enriching products in all our ‘saloons. You can even eat our scrubs (because they’re made with kitchen ingredients) though this is not something we actively recommend.
- We practice hyper-cleanliness. It’s why, where single-use tools cannot be used, we use medical-grade sterilization. Because… well, yuckiness (of any kind) is not welcome here.
- We know that time connecting to self - or others - is oxygen. It’s why our spaces are more lounge than salon, and our teams don’t have assigned stations. So, when you come in with someone else, we’ll seat you together. And when you’re alone, you can sink into our homey seats with your book, podcast, or thoughts, as if you were, well… home. Because you are.
- We realize that a mani or pedi is often a treat. The truth is, nobody *needs* a mani or pedi. So, if you make a call to visit in the name of your self-care, we celebrate you by doubling down on your moment of zen, offering you a hot tea, a latte, or a Bellini… to help you unwind while you are pampered.
- We believe that giving back is what makes any of us most beautiful. That’s why - since day one - we’ve committed to giving a portion of our proceeds to organizations that support the communities we serve. To date, we’ve gifted almost $200,000. And we’re just getting started.
- Check out who we are and what else makes us unique, here.
Main Responsibilities:
- Calendar management for CEO and Corporate Team
- Email management for CEO
- Data tracking and operational management support on a daily basis (M-F)
- Reporting and tracking key metrics related to company performance, including sales and reviews from multiple sources (Booker, Yelp, Google), to track trends and make recommendations to Leadership Team
- Emailing clients on a weekly basis regarding reviews and team performance
- Working alongside the COO to manage Leadership Team spending, team benefits, and tax filing deadlines
- Working alongside the Director of Marketing on overall brand strategy, social media, presentations, and events
Ideal Profile:
- 1+ years of experience in administrative or operations management
- Bachelor’s degree (or in-progress) in operations management, information technology, marketing, communications, or related field
- Ability to organize and pull insights from data
- Excellent writing skills
- Strong organizational skills -- consistent ability to prioritize work flow of self and Leadership Team in order to achieve specific goals in a timely manner
- Strong analytical and problem solving skills
- Strong collaboration skills with a project management approach
- Excellent verbal communication skills; excellent telephone and client service skills
- Detail oriented, with strong critical thinking and creative problem-solving skills
- Good analytical skills with ability to perform semi-advanced math
- Ability to work independently with minimal supervision; ability to be flexible
- Proficient in Gsuite (Docs, Sheets, Slides, etc) with the ability to learn and effectively navigate new platforms and data sheets
- Bonus: 1+ years of experience in social media marketing and/or in content creation (reels/Tik Toks/etc, for personal or professional accounts)
- Bonus: professional graphic design experience (Canva, Adobe, etc)
Offer:
- Salary range: ($20-25/hr for 15-20 hours/wk.)
- Remote (if located in DC or NYC, opportunity to come into office 1-2x per week)
If interested, please email hannah@thenailsaloon.com along with your resume. This role is open to college students as a paid internship OR to college graduates as an Assistant role.
