Vice President of Operations

Alay Home Care is currently seeking a strategic and experienced Vice President of Operations. The VP of Operations will provide leadership, direction, and oversight across all operational functions of the organization. This role ensures effective strategic planning, fiscal management, marketing initiatives, staff development, and compliance with state and organizational regulations.The VP of Operations reports to the Executive Director and works to achieve strategic goals while ensuring exceptional service delivery across all departments.

Salary: $110,000 annually

Employment Type: Full-Time

Responsibilities

• Responsible for overall operations; finance, marketing and planning for the Company.
• Organizes and directs agency’s ongoing functions
• Oversees and ensures the establishment of short and long term goals for strategic planning for the Company.
• Oversees the establishment of the policies of the Company, including operational, fiscal, clinical and marketing.
• Oversees to the accuracy of public information materials and activities.
• Oversees, develops and monitors the Company’s budget and ensures that budgetary controls are in place.
• Oversees and ensures that personnel policies and practices are established.
• Oversees the employment, evaluation and termination of personnel in the Company.
• Oversees and evaluates executive management staff regarding interpretation, implementation, and compliance with Company policies, state and federal regulations, N.J.A.C. 10:44A
• Interprets and assures appropriate utilization of agency policies and services.
• Oversees operations of the Company related to staff development, case management and staffing needs.
• Monitors quality and performance issues relative to the overall operational and clinical performance of the Company and communicates regularly with the Program Director
• Participates in Quality Assurance/Performance Improvement activities.
• Responsible for the internal and external marketing of the Company.
• Assists with marketing functions for the Company: including developing the plan, performing marketing activities, developing RFP’s and implementation of the plan.
• Oversees and directs marketing function for the Company: develops the plan, prioritizes marketing activities, and delegates implementation of the plan.
• Establishes marketing incentive programs for staff, as appropriate.
• Promotes and maintains positive internal and external relationships, including representing the Company to other community service programs and agencies.
• Directs overall evaluation of the Company.
• Oversees the maintenance, execution, renewal and administration of contracts entered into on behalf of the Company.
• Provides for staff education and evaluation. Establishes a yearly education calendar from assessed needs of staff.
• Performs related duties as required.

Education or Training Required

• Bachelor’s Degree required.
• High School Diploma or equivalent may be considered with significant relevant experience.

Minimum Experience Required

• At least three (3) years of supervisory or management experience required.
• Experience in healthcare, home care, or human services preferred (optional to include).

Physical Requirements

• Ability to read documents in twelve-point font or larger.
• Ability to lift, bend, stoop, and perform physical movements needed for job functions.
• Adequate hearing (with or without assisted devices) and clear, understandable speech.

Skills Required

• Strong written and verbal communication skills.
• Effective interpersonal and supervisory skills.
• Knowledge of program development and operational best practices.
• Strong budget development and fiscal oversight abilities.
• Proficiency in computer systems and software.
• Patience, compassion, and kindness in professional interactions.
• Strong critical thinking and problem-solving abilities.
• Excellent observational skills.
• Demonstrated empathy and professionalism.