Marketing Coordinator

Job Title: Marketing Coordinator

Department: Marketing

Reports to: Marketing Manager

Location: NorthStar VETS | 315 Robbinsville-Allentown Rd. Robbinsville, NJ 08691

Job Type: Full-Time, Salaried Position; Full-time, 40 hrs/5 days/week, hours may fall outside the 'normal' working hours, some hours on weekends and evenings to coincide with events are part of expectations of the role.

Compensation: $55,000-$75,000 per year

Benefits: The Marketing Coordinator is eligible for all company benefits (Medical, Dental, 401k, PTO etc). This position will be compensated for mileage accrued on a personal vehicle during work related transportation.

Position Summary: The Marketing Coordinator provides creative, administrative, and logistical support to help execute marketing initiatives across NorthStar VETS. This role focuses heavily on content creation, design, event support, and referral community engagement, helping ensure that marketing activities are consistent, on-brand, and aligned with organizational priorities. Working closely with the Marketing Manager, the Coordinator contributes to social media, email campaigns, referral outreach materials, internal communications, and event execution. This position also assists with maintaining marketing dashboards, tracking inventory, supporting the targeted marketing program, culture initiatives, and helping strengthen communication between NorthStar VETS and the referring veterinary community. Additional marketing support for future hospitals may be needed.

This is a highly collaborative, hands-on role ideal for someone organized, creative, detail-oriented, and excited to support a fast-paced specialty & emergency veterinary hospital environment.

Key Responsibilities

Design & Creative Production

· Design marketing assets for social media, email newsletters, printed materials, referral packets, event signage, presentations, and internal communications.

· Draft social media captions, take photos/videos during on-site activities, and maintain a library of images and creative assets.

· Update existing design templates and ensure accuracy, consistency, and brand alignment in all final materials.

· Assist with layout and formatting for printed collateral and digital campaigns

Administrative & Project Support

· Assist Marketing Manager with targeted marketing program initiatives

· Support management of marketing calendars, timelines, project boards, and task lists.

· Coordinate with vendors, printers, and other external partners to ensure timely delivery of materials.

· Order, track, organize, and replenish marketing inventory (swag, brochures, signage, event materials).

· Assist with budget tracking, organizing receipts, and managing invoices for marketing-related expenses.

Referral & Event Support

· Assist in planning and executing continuing education (CE) events (ex: Social VETworking), community events, and lunch & learns for referral practices.

· Prepare referral packets, swag bags, educational materials, and event kits for distribution

· Manage RSVPs, registration lists, communication, and event follow-up.

· Support on-site setup, breakdown, check-in, photography, and day-of event coordination.

· Help maintain communication and positive relationships with referral hospitals through consistent support materials and follow-up.

Practice Visits & Referral Community Support

· Participate in scheduled visits to referring veterinary practices to deliver referral packets, updated materials, swag items, and event invitations to partner hospitals as needed.

· Assist with gathering feedback from referring practices to help improve communication and relationship-building efforts.

· Capture notes, trends, and follow-up items from visits to support ongoing outreach.

Internal Communications & Culture Support

· Create internal flyers, digital announcements, and promotional materials for culture programs, staff events, and internal initiatives.

· Support company-wide engagement initiatives such as holiday events, employee appreciation programs, and culture campaigns.

· Assist with internal messaging logistics such as emails, newsletters, and print distribution.

· Help maintain consistency across internal communication channels.

Qualifications

· 1–3 years of experience in marketing, communications, graphic design, or related field (veterinary or healthcare experience a plus but not required).

· Proficiency in Canva (required); familiarity with Adobe Creative Suite is a plus.

· Strong understanding of social media platforms and digital content creation.

· Excellent organization, communication, and multitasking skills.

· Ability to work both independently and collaboratively in a fast-paced environment.

· Comfortable capturing photos/video on-site.

· Ability to work on-site at multiple NorthStar VETS locations as needed.

· Valid driver’s license and reliable transportation.

Physical Requirements –

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the Marketing Coordinator role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment & Activity Level

· This position primarily operates in a professional office environment with frequent computer and desk work.

· Role may require periodic travel to various hospital locations, community events, or marketing activities.

Physical Demands

· Prolonged periods of sitting at a desk and working on a computer (up to 6–8 hours per day).

· Frequent standing and walking, particularly when assisting with events, photoshoots, or onsite marketing visits.

· Occasional lifting, carrying, or moving items such as marketing materials, boxes, signage, or equipment up to 20–25 lbs.

· Manual dexterity required for computer use, handling printed materials, and operating cameras or light equipment.

· Visual acuity to review digital content, printed materials, graphics, and data on screens.

· Hearing and speaking ability to participate in meetings, conduct interviews, communicate with team members, vendors, and staff across multiple locations.

· Ability to bend, stoop, reach, or kneel occasionally when setting up displays, signage, or event materials.

· Ability to drive between locations as needed for marketing tasks, community outreach events, or content creation.

Cognitive & Environmental Requirements

· Ability to maintain focus and attention to detail for extended periods while working on digital content, analytics, or creative materials.

· Ability to manage fast-paced or shifting priorities during events, campaigns, or hospital visits.

· Comfortable working both independently and in busy clinical environments, such as waiting rooms or treatment areas, when capturing photos or gathering information.

The Culture at NSV

We are an ER and specialty veterinary hospital group that is privately owned and has successfully completed 25 years providing excellent care in emergency medicine and almost every specialty to the central New Jersey, and as of last month, Philadelphia area. We look to improve the communities we serve by helping as many ill and injured patients as possible and we are committed to being the best in our community, being financially committed to our growing our hospital and team, and fostering a work environment that promotes lifelong careers for our team. We hold employee wellness events every quarter to promote a good work life balance and healthy living and we also give back to our community by hosting CE workshops every month, donating to local causes, and hosting events to raise money and donations for the needs of the community. We also believe our work benefits from the diverse perspectives of our employees and so we promise to provide a safe and comfortable working environment to ensure everyone's wellbeing, acceptance, and respect.

NorthStar VETS exists for one fundamental purpose: to improve the quality of life for our patients, clients, family veterinarians, and our staff. We do this by adhering to a set of core values that guide every aspect of what we do - and how we do it - that translates into our "CPETS" philosophy:

· Compassion

· We will interact with our clients, patients and community with kindness and empathy.

· Professionalism

· We will conduct ourselves in a moral and responsible manner and treat our clients, patients and colleagues with respect and integrity.

· Excellence

· We will provide the highest-quality care and state-of-the-art knowledge in the practice of veterinary medicine.

· Teamwork

· The staff at NorthStar VETS®, along with our clients and their family veterinarians, will work as a cohesive unit by recognizing the equal contributions and value of every team member.

· Service

· We are dedicated to exceeding our clients' expectations through timely and effective communication, exemplary customer service, outstanding patient care and promoting a learning environment.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local law. All qualified applicants are encouraged to apply.

Pay: $55,000.00 - $75,000.00 per year

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance