Marketing Operations Associate (Remote)

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide.

For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans.

ezCater also enables companies to manage their food spend in a single, customizable platform.

For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers.

We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

We're looking for a highly motivated, detail-oriented Marketing Operations Associate with a passion for marketing and/or marketing operationssomeone who enjoys problem solving, communicates clearly, and loves a good process.

As a member of the Marketing Operations team at ezCater, you will get the opportunity to learn the ins and outs of our marketing technology stack that includes - but is not limited to - Hubspot, Iterable, Salesforce and Wordpress.

You will learn how to build effective marketing campaigns, use data to create hyper-personalized experiences for our users and develop impactful, lightweight processes for our stakeholders.

Sounds interesting? Then we'd love to speak with you.

What You'll Do

Come in ready to learn.

You will become well versed on ezCater's marketing technology (marketing automation, journey orchestration, CRM, Adtech, Data Warehouse, project management/collaboration, CMS, etc.) and develop skills essential for the role in a marketing operations team.

You'll produce and send personalized marketing communications out of multiple marketing automation tools that drive business outcomes for all of ezCater's products.
You'll be a contributor in Email, SMS and Product marketing and help the marketing team establish best practices and processes across these channels.
You'll become a platform manager.

It will be your job, along with the rest of Marketing Ops, to ensure our Marketers have the right templates, audience segments, training guides and resources to efficiently get marketing communications out the door.

You'll support the Marketing Operations team in maintaining an organized and clean marketing process in our various tools, identifying opportunities for improvement, writing and updating process documentation and assisting in day-to-day operations work.
Conduct quality checks on marketing materials, ensuring they adhere to brand guidelines and are free of errors before distribution.
Collaborate, assist, and support growth stakeholders with achieving their marketing campaign goals and cross-functional initiatives.

What You Have

At least 1 year of professional experience, preferably in marketing operations, marketing automation, or a similar role.
A strong desire to learn, especially things that are technical in nature.
An incredible eye for detail and a love of process and organization.
Experience with using data to make informed decisions; strong analytical skills with the ability to interpret data and generate insights.
Have used a CRM, marketing automation, or email sending program before.

Platforms can include, but not limited to, Hubspot, Marketo, Mailchimp, Constant Contact, ActiveCampaign, Braze or Salesforce.

A desire to problem solve, both solo and collaboratively, and find opportunities to improve existing projects and workflows.

The national cash compensation range for this role is $59,600 - $77,500 per year.

Please note:

Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above.

This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow "traditional" cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

You'll get a terrifically compelling experience in an innovative, high performing environment.

You'll get to work with engaged and passionate colleagues on challenging and impactful projects.

You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Oh, and you'll get all this

Market competitive salary, stock options that you'll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you're in our office, and knowing that you helped transform the food for work space.

ezCater is an equal opportunity employer.

We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status.

At the same time, we do not employ jerks, even brilliant ones.

Following a conditional offer of employment, ezCater may require a background check.

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Marketing Operations Associate Remote 15